Salesforce + Zendesk integrations
Update Salesforce records when new tickets in view appear in Zendesk
Stay on top of your customer service tasks with this workflow. When a new ticket appears in Zendesk, it will automatically update the corresponding record in Salesforce. This ensures that all your customer information is up to date, reducing duplicative work and making room for more meaningful customer interactions.
- When this happens...New Ticket in ViewTriggers when a new ticket is added to a view.
- automatically do this!Update RecordUpdates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Zendesk and Salesforce
Discover other triggers and actions you can use with Zendesk and Salesforce
- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling- Who can view suspended tickets
Try ItTriggerPolling
- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling- New Organization
Triggers when a new organization is created.
Try ItTriggerPolling - Ticket (Required for non-admins)
Try ItTriggerPolling
Salesforce is a leading enterprise customer relationship manager (CRM) application.
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Create leads in Salesforce from new Zendesk tickets
- Create Zendesk tickets for new Salesforce records
- Create Zendesk tickets for updated Salesforce records
- Create Zendesk tickets from updated Salesforce records
- Update Zendesk users when Salesforce records have updated fields
- Update Zendesk tickets when Salesforce records have updated fields
- Update Zendesk users when new records appear in Salesforce
- Update Zendesk tickets when new Salesforce records are created
- Update Zendesk tickets when Salesforce records have updated fields
- Create Zendesk tickets from new Salesforce outbound messages
- Add comments to Zendesk tickets when Salesforce records are updated
- Create Salesforce records for new Zendesk organizations with this workflow
- Update Salesforce records when new Zendesk users are created
- Add new Zendesk users to Salesforce campaigns as leads
- Update Salesforce records when new Zendesk tickets are created
- Add new Zendesk tickets to Salesforce campaigns as leads
- Create leads in Salesforce when new organizations are added in Zendesk
- Add new Zendesk tickets to Salesforce campaigns as leads
- Create new Zendesk users from new Salesforce records
- Update Zendesk tickets when new outbound messages occur in Salesforce
- Create Zendesk tickets from new Salesforce outbound messages
- Add files to Salesforce records when new actions on Zendesk tickets occur
- Create tickets in Zendesk for new records in Salesforce
- Create Salesforce records from new Zendesk tickets in view
- Create Salesforce records for every new Zendesk ticket
- Create tickets in Zendesk for updated records in Salesforce
- Create Salesforce leads from new Zendesk tickets in view
- Update Zendesk organizations when Salesforce records are modified
- Create new Zendesk users from new Salesforce contacts
- Update Salesforce records when new organizations are added in Zendesk
- Update Zendesk tickets when Salesforce records are updated
- Create Salesforce leads from updated Zendesk tickets
- Create api requests in Zendesk for new records in Salesforce
Related Zap Templates
- Create leads in Salesforce from new Zendesk tickets
- Create Zendesk tickets from updated Salesforce records
- Update Zendesk users when new records appear in Salesforce
- Create Zendesk tickets from new Salesforce outbound messages
- Update Salesforce records when new Zendesk users are created
- Add new Zendesk tickets to Salesforce campaigns as leads
- Create new Zendesk users from new Salesforce records
- Add files to Salesforce records when new actions on Zendesk tickets occur
- Create Salesforce records for every new Zendesk ticket
- Update Zendesk organizations when Salesforce records are modified
- Update Zendesk tickets when Salesforce records are updated
Â
- Create Zendesk tickets for new Salesforce records
- Update Zendesk users when Salesforce records have updated fields
- Update Zendesk tickets when new Salesforce records are created
- Add comments to Zendesk tickets when Salesforce records are updated
- Add new Zendesk users to Salesforce campaigns as leads
- Create leads in Salesforce when new organizations are added in Zendesk
- Update Zendesk tickets when new outbound messages occur in Salesforce
- Create tickets in Zendesk for new records in Salesforce
- Create tickets in Zendesk for updated records in Salesforce
- Create new Zendesk users from new Salesforce contacts
- Create Salesforce leads from updated Zendesk tickets
Â
- Create Zendesk tickets for updated Salesforce records
- Update Zendesk tickets when Salesforce records have updated fields
- Update Zendesk tickets when Salesforce records have updated fields
- Create Salesforce records for new Zendesk organizations with this workflow
- Update Salesforce records when new Zendesk tickets are created
- Add new Zendesk tickets to Salesforce campaigns as leads
- Create Zendesk tickets from new Salesforce outbound messages
- Create Salesforce records from new Zendesk tickets in view
- Create Salesforce leads from new Zendesk tickets in view
- Update Salesforce records when new organizations are added in Zendesk
- Create api requests in Zendesk for new records in Salesforce







