Skip to content
Salesforce logoSalesforce logo
Zendesk logoZendesk logo
Salesforce logoSalesforce logo
Zendesk logoZendesk logo

Salesforce + Zendesk

Salesforce + Zendesk

Salesforce + Zendesk integrations

Create tickets in Zendesk for new records in Salesforce

Streamline your customer service process with this automation. Once implemented, every time a new record is created on Salesforce, a ticket will be generated in Zendesk. This workflow not only enhances your customer service response time but also ensures a seamless link between your sales and customer service departments. Keep your team focused on the work that matters by putting repetitive tasks on autopilot.

  1. When this happens...
    New Record
    New Record
    New RecordTriggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Start free with email
Start free with email
Google Logo Start free with Google
  • Free forever for core features
  • 14 day trial for premium features & apps

More things you can do with Salesforce and Zendesk

Discover other triggers and actions you can use with Salesforce and Zendesk

  • Salesforce triggers, actions, and search
    New Case Attachment

    Triggers when a new Attachment is added to a case.

    Trigger
    Polling
    Try It
    • History Object
      Required
    Trigger
    Polling
    Try It
    • Salesforce Objects
      Required
    Trigger
    Polling
    Try It
    • Salesforce Object
      Required
    • Record (Optional)
    Trigger
    Polling
    Try It
  • Salesforce triggers, actions, and search
    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It
    • Disclaimer
    • Salesforce Object
      Required
    Trigger
    Polling
    Try It
salesforce logo
About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
Related categories
Similar apps
Zapier Forms integrationsZapier Forms integrations
Zapier Forms
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Similar apps
Help Scout integrationsHelp Scout integrations
Help Scout
Customer Support
Freshdesk integrationsFreshdesk integrations
Freshdesk
Customer Support
HappyFox integrationsHappyFox integrations
HappyFox
Customer Support

Related Zap Templates