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Microsoft Office 365 + Zapier
How it works
Microsoft Office 365 connects with Zapier to automate email, contact, and calendar workflows. Teams use this integration to send emails, manage contacts, and schedule calendar events.
When to use Microsoft Office 365 with Zapier
Monitoring inboxes
Trigger workflows from new emails or specific folders.
Coordinating calendars
Create or update events from work in other tools.
Maintaining contact lists
Add or update Outlook contacts from CRM changes.
Launch your first automated workflow
Create new events in PracticePanther Legal Software for every new calendar event in Microsoft Office 365
Popular ways to use Microsoft Office 365 + Zapier
Route inbound emails to help desk
When new emails land in a specific Office 365 folder, create tickets in Zendesk so requests are tracked and SLAs are met.
Send acknowledgment emails from forms
When new form entries arrive, send a Microsoft Office 365 email to the submitter to provide immediate confirmation and improve response reliability.
Create calendar events from tickets
When a support ticket is escalated, add an Office 365 event so high-priority issues are scheduled for action and follow-ups are not missed.
Sync CRM leads to Outlook contacts
When a new lead is created in Salesforce, find or create an Office 365 contact so sales outreach starts without manual data entry.
Coordinate team meetings from project updates
When a milestone is set in Asana, create an Office 365 event and post details to Microsoft Teams so stakeholders across departments stay aligned.
Microsoft Office 365 integration details
Your Office 365 calendar and emails keep you on time and on task. Extend that organization by using Zapier to connect Office 365 to other apps you use at work. Set up workflows, what we call Zaps, to watch for changes in your calendar, email or contacts, and automatically carry out tasks in Slack, Zoom, Trello, or any of the 1000+ apps supported on Zapier.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Calendar
- Time BeforeRequired
- Time Before (Unit)Required
Try ItTriggerPolling- Calendar
Try ItTriggerPolling- Shared Inbox
Try ItTriggerPolling- New Flagged Email
Triggers when a new email is flagged.
Try ItTriggerPolling
- Shared Inbox
- Parent FolderRequired
- Child Folder
Try ItTriggerPolling- Contact Folder
Try ItTriggerPolling- Parent Folder
- Child Folder
- Search termsRequired
- Note
Try ItTriggerPolling- Parent Folder
- Child Folder
Try ItTriggerPolling
Get started automating Microsoft Office 365
- 1Connect Microsoft Office 365 to Zapier
- 2Choose a trigger or action
- 3Select Mail, Contacts, or Calendar object
- 4Map fields between apps
- 5Test and turn the Zap on
Frequently asked questions about automating with Microsoft Office 365
Which Microsoft Office 365 objects are supported?
Emails, contacts, and calendar events are supported.
Can the New Email trigger watch a specific folder?
Yes, choose the folder to monitor in the trigger settings.
Can I send HTML emails with Microsoft Office 365?
Yes, set the body type to HTML in the Send Email action.
How do I avoid duplicate contacts when syncing leads?
Use Find Contact before Create Contact to upsert instead of duplicating.
Microsoft Office 365 Help & Support
Common issues
Microsoft Office 365 Tutorials
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