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Salesforce + Zendesk

Salesforce + Zendesk

Salesforce + Zendesk integrations

Create Salesforce records for every new Zendesk ticket

Effortlessly manage your customer interactions with this integrated workflow between Zendesk and Salesforce. As soon as a new ticket is submitted in Zendesk, a record will be immediately created in Salesforce. This streamlined process ensures prompt response time, enhances customer service and optimizes your operation by keeping all your client information in one place. This workflow offers a comprehensive solution to handle customer tickets efficiently and effectively.

  1. When this happens...
    New Ticket
    New Ticket
    New TicketTriggers when a new ticket is created. Optionally select an organization.
  2. automatically do this!
    Create Record
    Create Record
    Create RecordCreates a new record of a specified Salesforce object.
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More things you can do with Zendesk and Salesforce

Discover other triggers and actions you can use with Zendesk and Salesforce

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
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    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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