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Salesforce + Zendesk

Salesforce + Zendesk

Salesforce + Zendesk integrations

Update Salesforce records when new Zendesk tickets are created

Stay on top of your customer support tickets by updating records in Salesforce whenever a new ticket is created in Zendesk. This workflow helps you ensure your Salesforce data remains up-to-date and easily accessible for your team, streamlining your support process and ultimately improving customer satisfaction. Say goodbye to manual updates and let automation do the work for you.

  1. When this happens...
    New Ticket in View
    New Ticket in View
    New Ticket in ViewTriggers when a new ticket is added to a view.
  2. automatically do this!
    Update Record
    Update Record
    Update RecordUpdates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
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More things you can do with Zendesk and Salesforce

Discover other triggers and actions you can use with Zendesk and Salesforce

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
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    • View
      Required
    Trigger
    Polling
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    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
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    • Tags
      Required
    Trigger
    Polling
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    • Organization
    Trigger
    Polling
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    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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