YouTube + Zendesk + AI by Zapier
YouTube + Zendesk + AI by Zapier
YouTube + Zendesk integrations
Create Zendesk tickets from support-related YouTube comments with AI
Support questions might be hiding among the many comments your videos receive. This Zap uses AI to identify which new YouTube comments contain genuine support requests or product issues, automatically creating Zendesk tickets only for those. Your support team can address real customer needs without wading through unrelated comments.
- When this happens...New Comment on VideoTriggers when a new comment is posted on a specific YouTube video.
- automatically do this...Analyze and Return DataExtract data, analyze information, generate content — and more
- then do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with these apps
Discover other triggers and actions you can use with YouTube, AI by Zapier, and more
- Video IDRequired
Try ItTriggerPolling- ChannelRequired
Try ItTriggerPolling- QueryRequired
Try ItTriggerPolling- Quota_copy
- Upload_size_copy
- TitleRequired
- DescriptionRequired
- VideoRequired
- Thumbnail
- Privacy_status
- Publish_at
- Tags
- Language_section
- Default Language
- Default Audio Language
- Localizations_help_text
- Language Code
- Localized Title
- Localized Description
- Recording_section
- Recording Date
- Recording Location
- Advanced_section
- License
- Allow Embedding
- Public Statistics Viewable
- Category_id_help_text
- Category
- Made_for_kids
- Notify_subscribers
ActionWrite
- Channel IDRequired
Try ItTriggerPolling- Playlist_idRequired
Try ItTriggerPolling- Quota_copy
- PlaylistRequired
- Video IDRequired
- Position
- Note
ActionWrite- Thumbnail_size_copy
- Video_idRequired
- ThumbnailRequired
ActionWrite
YouTube allows billions of people to discover, watch and share originally-created videos. YouTube provides a forum for people to connect, inform, and inspire others across the globe and acts as a distribution platform for original content creators and advertisers large and small.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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Smart task and text handling powered by a flexible AI. Create text prompts to perform standard tasks like extracting lead (or other) data or answer discrete questions like "where should this message be routed?". Or, create your own!
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