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YouTube + Zendesk

YouTube + Zendesk

YouTube + Zendesk integrations

Update Zendesk tickets when new YouTube videos are added

Stay on top of your support tickets with this workflow that connects YouTube and Zendesk. Whenever a new video is uploaded to your YouTube channel, it will update a ticket in Zendesk with the video details. This automation ensures your team has up-to-date video information when resolving customer inquiries, helping to improve response times and customer satisfaction.

  1. When this happens...
    New Video in Channel
    New Video in Channel
    New Video in ChannelTriggers when a new video is published to a specific YouTube channel.
  2. automatically do this!
    Update Ticket
    Update Ticket
    Update TicketUpdate an existing ticket status or add comments.
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More things you can do with YouTube and Zendesk

Discover other triggers and actions you can use with YouTube and Zendesk

    • Video ID
      Required
    Trigger
    Polling
    Try It
    • Channel
      Required
    Trigger
    Polling
    Try It
    • Query
      Required
    Trigger
    Polling
    Try It
    • Quota_copy
    • Upload_size_copy
    • Title
      Required
    • Description
      Required
    • Video
      Required
    • Thumbnail
    • Privacy_status
    • Publish_at
    • Tags
    • Language_section
    • Default Language
    • Default Audio Language
    • Localizations_help_text
    • Language Code
    • Localized Title
    • Localized Description
    • Recording_section
    • Recording Date
    • Recording Location
    • Advanced_section
    • License
    • Allow Embedding
    • Public Statistics Viewable
    • Category_id_help_text
    • Category
    • Made_for_kids
    • Notify_subscribers
    Action
    Write
    • Channel ID
      Required
    Trigger
    Polling
    Try It
    • Playlist_id
      Required
    Trigger
    Polling
    Try It
    • Quota_copy
    • Playlist
      Required
    • Video ID
      Required
    • Position
    • Note
    Action
    Write
    • Thumbnail_size_copy
    • Video_id
      Required
    • Thumbnail
      Required
    Action
    Write
youtube logo
About YouTube
YouTube allows billions of people to discover, watch and share originally-created videos. YouTube provides a forum for people to connect, inform, and inspire others across the globe and acts as a distribution platform for original content creators and advertisers large and small.
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zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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