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Wootric by InMoment + Zendesk

Wootric by InMoment + Zendesk

Wootric by InMoment + Zendesk integrations

Update Zendesk users with Wootric NPS data

Having context on your users when speaking with them is so important when it comes to making sure they are well taken care of. Let Zapier help you connect data together from apps you use, and make sure you are always on the same page with what's going on with a user.

  1. When this happens...
    New Response
    New Response
    New ResponseTriggers when a new survey response is submitted.
  2. automatically do this!
    Update User
    Update User
    Update UserUpdate an existing user.
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More things you can do with Wootric by InMoment and Zendesk

Discover other triggers and actions you can use with Wootric by InMoment and Zendesk

  • Wootric by InMoment triggers, actions, and search
    Detractor Response

    Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).

    Trigger
    Instant
    Try It
  • Wootric by InMoment triggers, actions, and search
    New Response

    Triggers when a new survey response is submitted.

    Trigger
    Instant
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
  • Wootric by InMoment triggers, actions, and search
    Promoter Response

    Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

    Trigger
    Instant
    Try It
    • Email
      Required
    • Properties
    • Last surveyed
    • External created at
    Action
    Write
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
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About Wootric by InMoment
Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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Related Zap Templates

  • Create Zendesk tickets for low Wootric responses