Triggers when a Message is pushed from Slack.

Cancels a message that has been scheduled to be posted.

Post a message or thread reply to a channel. You can also schedule it to send later.

Deletes a Message.

Edits a Canvas.

Creates a new channel.

Sends a message requesting approval. Includes buttons to submit "Approve" or "Decline" responses. Zap will be held until a submission is made, when it will continue to execute subsequent steps.

Update basic profile fields such as name or title

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Retrieves information about a conversation (e.g., public channel, private channel, DM, or group DM).

Gets a particular Slack message using its IDs.

Returns a Message and its list of Reactions.

Finds a user by matching against their email instead of their username.

Finds a user by matching against their real name instead of their username.

Triggers when a new ticket is added to a view.

Triggers when a one or more tags are added to a user.

Triggers when a new suspended ticket is created in Zendesk. Note: Suspended tickets are automatically deleted after 14 days.

Triggers when an existing ticket is updated.

Deletes the user and associated records from the account.

Remove one or more tags from an existing ticket.

Attach a file to an existing ticket.

Add one or more tags to an existing ticket.

Update an existing ticket status or add comments.

Create a new user.

Finds an existing agent.

Finds existing tickets. Returns multiple results as individual items.

Finds the latest comment on a ticket.

Finds an existing user.

Finds a user, or creates one if none are found.

Adds a reaction to a message.

Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.

Creates a Canvas.

Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

Edits a message.

Post a new message to a private channel you choose. Can also schedule a message for later.

Sets the topic on a selected channel.

Sets your Slack status to the given text and emoji.

Returns a list of User IDs representing the members of a conversation (e.g., public channel, private channel, DM, or group DM).

Gets the permalink for a particular Slack message.

Finds a Slack message using the Slack Search feature.

Finds a user by their ID.

Finds a user by their username.

Triggers when a new tag is added to a ticket.

Triggers when a new ticket is created. Optionally select an organization.

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

Triggers when a ticket is updated in the selected view.

Create a new organization.

Create a new ticket.

Add a Comment to an existing Ticket.

Update an existing organization.

Update an existing user.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds all comments on a ticket.

Finds an existing group.

Finds an existing organization.

Finds a organization, or creates one if none are found.