ManageEngine ServiceDesk Plus Cloud + Zoho Cliq

ManageEngine ServiceDesk Plus Cloud + Zoho Cliq integrations

Broadcast bot messages in Zoho Cliq for new ServiceDesk Plus Cloud requests

Stay responsive to ServiceDesk Plus Cloud requests without stopping for manual updates. Set up this Zap to automatically broadcast a bot message in Zoho Cliq about each new request raised in ServiceDesk Plus Cloud.

When this happens...
New RequestTriggers when a new request is created.
TriggerPolling
automatically do this!
Broadcast a Bot MessageSend a message to all subscribers of the bot.
ActionWrite

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More things you can do with ManageEngine ServiceDesk Plus Cloud and Zoho Cliq

Discover other triggers and actions you can use with ManageEngine ServiceDesk Plus Cloud and Zoho Cliq

- Service Desk Instance
  Required
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Trigger
Polling
Try It
- Service Desk Instance
  Required
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- Title
  Required
- Description
  Required
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write

- Request ID
  Required
Action
Search
- To User
  Required
- Text
  Required
- Bot Name
- Bot Icon URL
- Card Title
- Card Theme
- Card Thumbnail URL
- Card Icon URL
Action
Write

- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Service Desk Instance
  Required
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- Service Desk Instance
  Required
- Trigger Module
  Required
- Execute On
  Required
- Trigger Conditions
Trigger
Instant
Try It
Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Bot
  Required
- Text
  Required
- Card Title
- Card Theme
- Card Thumbnail URL
- Card Icon URL
Action
Write
- Channel
  Required
- Text
  Required
- Bot Name
- Bot Icon URL
- Card Title
- Card Theme
- Card Thumbnail URL
- Card Icon URL
Action
Write

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Learn moreLearn moreHelpHelp

Related categories

Productivity

About Zoho Cliq

Zoho Cliq is a real time messaging software built to provide enhanced productivity and team collaboration.

HelpHelp

Related categories

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Send Zoho Cliq channel messages for new ServiceDesk Plus Cloud requests

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