ManageEngine ServiceDesk Plus Cloud + Zoho Cliq

ManageEngine ServiceDesk Plus Cloud + Zoho Cliq integrations

Send direct Zoho Cliq messages for new ServiceDesk Plus Cloud requests

Get notified in Cliq via a direct message whenever a new request is raised in ServiceDesk Plus Cloud. You can customize the information in the message however you'd like.

When this happens...
New RequestTriggers when a new request is created.
TriggerPolling
automatically do this!
Send Direct MessageSend a direct message to a contact or an user in your Organisation.
ActionWrite

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More things you can do with ManageEngine ServiceDesk Plus Cloud and Zoho Cliq

Discover other triggers and actions you can use with ManageEngine ServiceDesk Plus Cloud and Zoho Cliq

- Service Desk Instance
  Required
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Trigger
Polling
Try It
- Service Desk Instance
  Required
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- Title
  Required
- Description
  Required
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write

- Request ID
  Required
Action
Search
- To User
  Required
- Text
  Required
- Bot Name
- Bot Icon URL
- Card Title
- Card Theme
- Card Thumbnail URL
- Card Icon URL
Action
Write

- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Service Desk Instance
  Required
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- Service Desk Instance
  Required
- Trigger Module
  Required
- Execute On
  Required
- Trigger Conditions
Trigger
Instant
Try It
Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Bot
  Required
- Text
  Required
- Card Title
- Card Theme
- Card Thumbnail URL
- Card Icon URL
Action
Write
- Channel
  Required
- Text
  Required
- Bot Name
- Bot Icon URL
- Card Title
- Card Theme
- Card Thumbnail URL
- Card Icon URL
Action
Write

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Learn moreLearn moreHelpHelp

Related categories

Productivity

About Zoho Cliq

Zoho Cliq is a real time messaging software built to provide enhanced productivity and team collaboration.

HelpHelp

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