Google Business Profile + Zendesk integrations
Create Zendesk tickets from new Google My Business reviews
Do you fail to post public responses to reviews or to take action based on what customers say? This integration might help. It turns reviews of your business on Google into tickets on Zendesk. Now, whenever someones takes the time to talk about your products and services, you can reach out to them. Soon, you'll start building an even better relationship with your customers.
- When this happens...New ReviewTriggers when a new review is created.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Google Business Profile and Zendesk
Discover other triggers and actions you can use with Google Business Profile and Zendesk
- Account
- LocationRequired
Try ItTriggerInstant- Review_nameRequired
- Your ReplyRequired
ActionWrite- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
- LocationRequired
- SummaryRequired
- Topic TypeRequired
ActionWrite- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling
Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Update Zendesk tickets for new Google My Business reviews
- Create Zendesk comments for new Google My Business reviews
- Create replies in Google My Business for new Zendesk organizations
- Create new Google Business Profile posts for recent Zendesk tickets
- Create tickets in Zendesk from new reviews in Google My Business







