Google Business Profile + Zendesk integrations
Update Zendesk tickets for new Google My Business reviews
Connect your Google My Business and Zendesk apps with this seamless workflow to ensure timely responses to reviews. When a new review is received on Google My Business, a corresponding ticket will be updated in Zendesk, allowing your support team to manage and address feedback efficiently. Provide top-notch customer service by streamlining your review management process with this powerful automation.
- When this happens...New ReviewTriggers when a new review is created.
- automatically do this!Update TicketUpdate an existing ticket status or add comments.
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More things you can do with Google Business Profile and Zendesk
Discover other triggers and actions you can use with Google Business Profile and Zendesk
- Account
- LocationRequired
Try ItTriggerInstant- Review_nameRequired
- Your ReplyRequired
ActionWrite- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
- LocationRequired
- SummaryRequired
- Topic TypeRequired
ActionWrite- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling
Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Create Zendesk tickets from new Google My Business reviews
- Create Zendesk comments for new Google My Business reviews
- Create replies in Google My Business for new Zendesk organizations
- Create new Google Business Profile posts for recent Zendesk tickets
- Create tickets in Zendesk from new reviews in Google My Business







