Freshservice + Uptime.com

Freshservice + Uptime.com integrations

Get new Uptime.com alerts as tickets in Freshservice

Consolidate your monitoring alerts using your Freshservice desk. Create new tickets automatically when check alerts are triggered and assign them to your team with customizable levels of urgency; “Urgent”, “High”, “Medium”, or “Low”.

When this happens...
New AlertTriggers when a new alert or contact test occurs in your Uptime.com account.
TriggerInstant
automatically do this!
Create TicketCreate a ticket in Freshservice for your domain.
ActionWrite

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More things you can do with Uptime.com and Freshservice

Discover other triggers and actions you can use with Uptime.com and Freshservice

- Integration Name
  Required
- Contacts
Trigger
Instant
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
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Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- First Name
  Required
- Last Name
- Job Title
- Primary Email
  Required
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write

- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- HTTP Method
  Required
- Webhook URL
  Required
- Content Type
  Required
- Payload
  Required
Action
Write
New User
Triggers when a new User is created.
Trigger
Instant
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Update User
Triggers when a user is updated.
Trigger
Instant
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- Subject
  Required
- Description
  Required
- Ticket Status
  Required
- Type
- Email
  Required
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket
- Approval Type
  Required
- Approver
  Required
Action
Write

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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Related categories

Server Monitoring

About Uptime.com

Uptime.com checks your website availability at one minute intervals from 30 different locations across 6 continents. Connect your Uptime.com alerts so you can integrate them fully into your workflow.

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Related categories

Server Monitoring