Freshservice + KiSSFLOW

Freshservice + KiSSFLOW integrations

Create Freshservice tickets for new step changes on KiSSFLOW worfklows

Want to make sure your support team is responsive to any changes in your KiSSFLOW workflows? Set up this KiSSFLOW Freshservice integration and we'll monitor them, triggering with any new step change as per your indications and automatically creating a new ticket on Freshdesk in response.

When this happens...
Change of Workflow StepTriggers when a request in a particular workflow process moves from one step to another step. The action performed to initiate this move like Approve or Reject will be provided as an additional input to the trigger.
TriggerInstant
automatically do this!
Create TicketCreate a ticket in Freshservice for your domain.
ActionWrite

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More things you can do with KiSSFLOW and Freshservice

Discover other triggers and actions you can use with KiSSFLOW and Freshservice

- Process Name
  Required
Trigger
Instant
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- Process Name
  Required
- Initiator Email Id
  Required
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
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Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write

- First Name
  Required
- Last Name
- Job Title
- Primary Email
  Required
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Process Name
  Required
- Request Id
  Required
- Approver Email Id
  Required
Action
Write
- Process Name
  Required
- Initiator Email Id
  Required
Action
Write
New User
Triggers when a new User is created.
Trigger
Instant
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Update User
Triggers when a user is updated.
Trigger
Instant
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- Subject
  Required
- Description
  Required
- Ticket Status
  Required
- Type
- Email
  Required
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket
- Approval Type
  Required
- Approver
  Required
Action
Write

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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Related categories

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About KiSSFLOW

KiSSFLOW is a Business Process Workflow Automation Software. KiSSFLOW empowers normal users to build workflow automation on their own on a self-service basis without requiring sophisticated technical knowledge. KiSSFLOW is used by department heads of finance, operations and human resources to streamline their functions.

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Related categories

Product Management