Vitally + Wootric by InMoment

Vitally + Wootric by InMoment integrations

Create NPS Responses in Vitally from new Wootric responses

When a new NPS response is created in Wootric, send it into Vitally. In Vitally, we'll update your user and account-level NPS scores where they can be used for analysis and automation. Enhance your automated CS workflows by adding NPS data from your existing NPS tool.

When this happens...
New ResponseTriggers when a new survey response is submitted.
TriggerInstant
automatically do this...
Find a UserFinds a user by id (vitally or external), name, or email
ActionSearch
then do this!
Create NPS ResponseCreate an NPS response
ActionWrite

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More things you can do with Wootric by InMoment and Vitally

Discover other triggers and actions you can use with Wootric by InMoment and Vitally

Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Trigger
Instant
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New Response
Triggers when a new survey response is submitted.
Trigger
Instant
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Customer Created
Triggers when a new Customer is created in Vitally.
Trigger
Instant
Try It
- Custom Object
  Required
Trigger
Polling
Try It
- Custom Object
  Required
Trigger
Instant
Try It

- Playbook
Trigger
Instant
Try It
Note Created
Triggers when a new Note is created in Vitally.
Trigger
Instant
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Organization Created
Triggers when a new Organization is created in Vitally.
Trigger
Instant
Try It
Project Created
Triggers when a new Project is created in Vitally.
Trigger
Instant
Try It
List Project Statuses
Triggers when Project Statuses are listed.
Trigger
Polling
Try It
- Segment
Trigger
Instant
Try It
Task Created
Triggers when a new Task is created in Vitally.
Trigger
Instant
Try It
- Custom Object
  Required
- Customer
- Organization
- Name
  Required
- Owner (Teammate)
- Created By (Teammate)
- External ID
Action
Write
- Customer
- Organization
- Teammate
- Category
- Subject
- Text
  Required
- Date
- Tags
- Traits
Action
Write
- Template Type
  Required
Action
Write
- Customer
- Organization
- Name
  Required
- Assigned Teammate
- Category
- Description
- Due Date
- Tags
- Traits
Action
Write
- Customer
  Required
- Traits
Action
Write
- Organization
  Required
- Traits
Action
Write
- User
  Required
- Traits
Action
Write
- Custom Object
  Required
- Search Field
  Required
Action
Search
- Search Field
  Required
Action
Search
- Search Field
  Required
Action
Search
- Email
  Required
Action
Search
- Search Field
  Required
- Customer
- Organization
- Teammate
- Category
- Subject
- Text
  Required
- Date
- Tags
- Traits
Action
Search or write

Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Trigger
Instant
Try It
- Email
  Required
- Properties
- Last surveyed
- External created at
Action
Write
List Project Templates
Triggers when Project Templates are listed.
Trigger
Polling
Try It
List Custom Objects
Triggers when Custom Objects are listed.
Trigger
Polling
Try It
- Custom Object
  Required
Trigger
Instant
Try It
- Indicator
Trigger
Instant
Try It
NPS Response Created
Triggers when a new NPS Response is created in Vitally.
Trigger
Instant
Try It
List Project Templates
Triggers when Project Templates are listed.
Trigger
Polling
Try It
List Projects
Triggers when Projects are listed.
Trigger
Polling
Try It
Project Status Changed
Triggers when a Project's status changes in Vitally.
Trigger
Instant
Try It
- Segment
Trigger
Instant
Try It
Task Completed
Triggers when a Task is marked complete in Vitally.
Trigger
Instant
Try It
- Type
  Required
- User
  Required
- Teammate
- Message Text
  Required
- Subject
- Timestamp
- ID
- URL
- Conversation ID
- Conversation URL
Action
Write
- User
  Required
- Reponse Timestamp
  Required
- Score
- Feedback
- Response ID
Action
Write
- Customer
  Required
- Segment
  Required
Action
Write
- Creator
  Required
- Event
  Required
- Message ID
- Properties
Action
Write
- Custom Object
  Required
- Custom Object Instance
  Required
Action
Write
- Project
  Required
- Status
  Required
Action
Write
- Search Field
  Required
- SearchValue
  Required
Action
Search
- Name
  Required
Action
Search
- Search Field
  Required
- SearchValue
  Required
Action
Search
- Search Field
  Required
- SearchValue
  Required
Action
Search
- Custom Object
  Required
- Search Field
  Required
- Customer
- Organization
- Name
  Required
- Owner (Teammate)
- Created By (Teammate)
- External ID
Action
Search or write
- Search Field
  Required
- Customer
- Organization
- Name
  Required
- Assigned Teammate
- Category
- Description
- Due Date
- Tags
- Traits
Action
Search or write

About Vitally

Vitally is a customer success platform for high-growth B2B SaaS teams.

Learn moreLearn moreHelpHelp

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About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

Learn moreLearn moreHelpHelp

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