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Twilio + Twilio + Hume AI + Filter by Zapier + Google Sheets

Twilio + Twilio + Hume AI + Filter by Zapier + Google Sheets

Twilio + Twilio integrations

Track caller sentiment and send personalized follow-up texts

Turn every call into actionable insights. When Twilio creates a new call recording, this Zap uses Hume to analyze the caller's emotional state. Positive or negative sentiment is logged to a Google Sheet for tracking, then sends an automated SMS follow-up tailored to how the caller felt during the conversation.

  1. When this happens...
    New Recording
    New Recording
    New RecordingTriggers when a new recording is available on your account.
  2. automatically do this...
    API Request (Beta)
    API Request (Beta)
    API Request (Beta)This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  3. then do this...
    Only continue if...
    Only continue if...
    Only continue if...Set up rules to specify when this Zap can continue running.
  4. then do this...
    Create Spreadsheet Row
    Create Spreadsheet Row
    Create Spreadsheet RowCreate a new row in a specific spreadsheet.
  5. then do this!
    Send SMS
    Send SMS
    Send SMSSend a SMS to a number or numbers.
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More things you can do with these apps

Discover other triggers and actions you can use with Twilio, Hume AI, and more

  • Twilio triggers, actions, and search
    New Phone Number

    Triggers when you add a new phone number.

    Trigger
    Polling
    Try It
  • Twilio triggers, actions, and search
    New Recording

    Triggers when a new recording is available on your account.

    Trigger
    Polling
    Try It
  • Twilio triggers, actions, and search
    New Transcription

    Triggers when a new transcription is available on your account.

    Trigger
    Polling
    Try It
    • From Number
      Required
    • To_number
      Required
    • Message
      Required
    • Voice
    • Language
    • Send Digits
    Action
    Write
    • Instructions_copy
    Trigger
    Instant
    Try It
    • To Number
      Required
    • Apply US Prefix
    Trigger
    Polling
    Try It
    • To Number
      Required
    Trigger
    Polling
    Try It
    • Help Text
    • From Number
      Required
    • Alphanumeric Sender ID
    • To_number
      Required
    • Message
      Required
    • Media_url
    Action
    Write
twilio logo
About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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twilio logo
About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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hume-ai-ca228898 logo
About Hume AI
Hume AI is a platform for expressive AI interactions, that understands human emotions through voice and facial expressions.
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filter logo
About Filter by Zapier
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
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google-sheets logo
About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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