SurveySparrow + Zendesk

SurveySparrow + Zendesk integrations

Create Zendesk tickets from new SurveySparrow responses

Each new respondent is a potential prospect, and each customer is valuable. With this integration, Zapier helps you create Zendesk contacts when survey responses get entered in SurveySparrow. Create tickets, follow-up, and interact better with your customers.

When this happens...
New SubmissionTriggers when a survey receives a new submission.
TriggerInstant
automatically do this!
Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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More things you can do with SurveySparrow and Zendesk

Discover other triggers and actions you can use with SurveySparrow and Zendesk

- CES Survey
  Required
Trigger
Instant
Try It
- NPS Survey
  Required
Trigger
Instant
Try It
- CES Survey
  Required
- Email Share Template
  Required
- Recipient Email
  Required
Action
Write
- CES Survey
  Required
- WhatsApp Share Template
  Required
- Recipient Phone Number
  Required
Action
Write
- CSAT Survey
  Required
- Email Share Template
  Required
- Recipient Email
  Required
Action
Write

- CSAT Survey
  Required
- WhatsApp Share Template
  Required
- Recipient Phone Number
  Required
Action
Write
- NPS Survey
  Required
- SMS Share Template
  Required
- Recipient Phone Number
  Required
Action
Write

- Survey
  Required
- Email Share Template
  Required
- Recipient Email
  Required
Action
Write
- ClassicForm Survey
  Required
- WhatsApp Share Template
  Required
- Recipient Phone Number
  Required
Action
Write
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

- CSAT Survey
  Required
Trigger
Instant
Try It
- Survey
  Required
Trigger
Instant
Try It
- CES Survey
  Required
- SMS Share Template
  Required
- Recipient Phone Number
  Required
Action
Write
- Email
- Name
- Mobile
Action
Write
- CSAT Survey
  Required
- SMS Share Template
  Required
- Recipient Phone Number
  Required
Action
Write
- NPS Survey
  Required
- Email Share Template
  Required
- Recipient Email
  Required
Action
Write
- NPS Survey
  Required
- WhatsApp Share Template
  Required
- Recipient Phone Number
  Required
Action
Write
- Survey
  Required
- SMS Share Template
  Required
- Recipient Phone Number
  Required
Action
Write
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

About SurveySparrow

SurveySparrow lets you create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Premium

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