SurveyMethods + Zendesk integrations
Create new Zendesk tickets from SurveyMethods survey responses
Do you spend too much time manually gathering and processing your customers’ questions or requests? Now with the help of Zapier, you can automate processes and follow up with your customers a lot more effectively. Every time a new, complete response is submitted in SurveyMethods, Zapier automatically creates a new support ticket in Zendesk so you can easily follow up with each of them, saving you a lot of time and effort.
- When this happens...New Response CompletedTriggers when a respondent completes a survey response.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with SurveyMethods and Zendesk
Discover other triggers and actions you can use with SurveyMethods and Zendesk
- Survey TitleRequired
Try ItTriggerInstant- Select Email ListRequired
- Contact Email AddressRequired
ActionWrite- Select a Survey to SendRequired
ActionWrite- TagsRequired
Try ItTriggerPolling
- New Survey Created
Triggers when a new survey is created.
Try ItTriggerInstant - Enter Email List NameRequired
ActionWrite- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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