Simple CRM + Twilio + Drag'n Survey

Send authenticated Drag'n Survey links via Twilio SMS for new support tickets in Simple CRM

When a new support ticket is created in Simple CRM, this integration will send an authenticated Drag'n Survey link with Twilio SMS.

When this happens...
New Support TicketTriggers when a new interaction which is "Support" is created.
TriggerPolling
automatically do this...
Create an Authenticated LinkCreates a link to your survey for a specific respondent by associating meta-data to it
ActionWrite
then do this!
Send SMSSend a SMS to a number or numbers.
ActionWrite

Discover other triggers and actions you can use with Simple CRM, Drag'n Survey, and more

New Company
Triggers when an new company is created.
Trigger
Polling
Try It
New Linked Contact and Company
Triggers when a link between a contact and a company is created.
Trigger
Polling
Try It
New Business Opportunity
Triggers when a new interaction which type is "Sales" is created.
Trigger
Polling
Try It
New Support Ticket
Triggers when a new interaction which is "Support" is created.
Trigger
Polling
Try It
- Contact ID
  Required
- Company ID
  Required
- Function
Action
Write

New Phone Number
Triggers when you add a new phone number.
Trigger
Polling
Try It
New Recording
Triggers when a new recording is available on your account.
Trigger
Polling
Try It
New Transcription
Triggers when a new transcription is available on your account.
Trigger
Polling
Try It
- From Number
  Required
- To_number
  Required
- Message
  Required
- Voice
- Language
- Send Digits
Action
Write
- From Number
  Required
- Alphanumeric Sender ID
- To_number
  Required
- Message
  Required
- Media_url
- Send Large Messages?
Action
Write

New Contact
Triggers when a new contact is created.
Trigger
Polling
Try It
New Interaction
Triggers when a new interaction is created.
Trigger
Polling
Try It
New Project
Triggers when a new project is created.
Trigger
Polling
Try It
- Contact name
  Required
- First Name
- Email address
- Address Line 1
- Address Line 2
- Postal Code
- City
- Country
- Mobile phone number
- Phone number
- Ref Externe
Action
Write
- Subject
  Required
- Start date
- Type
- Status
- Contact ID
- Company ID
- Project ID
- User ID
- Duration hours
- Duration minutes
- End datetime
- Deadline date
- Budget
- Source
- Note
- Is task
- Priority
Action
Write
- Company Name
  Required
- Ref Externe
- Rue
- Complément d'adresse
- Code postal
- Localité
- Pays
- SIRET
- TVA
- Identifiant national
- Téléphone 1
- Téléphone 2
- Fax
- Email
- Site web
- Note
Action
Write
- Survey
  Required
- Collector
  Required
- Number of custom informations you want to associate to your respondent
  Required
Action
Write
- Instructions_copy
Trigger
Instant
Try It
- To Number
  Required
- Apply US Prefix
Trigger
Polling
Try It
- To Number
  Required
Trigger
Polling
Try It
- Help Text
- From Number
  Required
- Alphanumeric Sender ID
- To_number
  Required
- Message
  Required
- Media_url
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

About Simple CRM

Simple CRM is a team collaboration tool to unite company data in one place

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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Twilio

An easy tool for developers to send and receive SMS and voice calls.

Related categories

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CallFire

Phone & SMS

Kudosity

Phone & SMS

RingCentral

Phone & SMS

About Drag'n Survey

Drag'n Survey make it easy to build powerful surveys to get and analyze the information you need.

Related categories

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier