ShippyPro + Zendesk

ShippyPro + Zendesk integrations

Add comments to Zendesk tickets with new tracking updates in ShippyPro

Power your Zendesk tickets with tracking updates via ShippyPro with this integration. Once it's in place, each new ShippyPro update will automatically generate a customizable comment in your Zendesk account.

When this happens...
New Tracking UpdateTriggers whenever a tracking status is changed. Get tracking updates for your shipments in transit and delivered.
TriggerPolling
automatically do this!
Add Comment to TicketAdd a Comment to an existing Ticket.
ActionWrite

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More things you can do with ShippyPro and Zendesk

Discover other triggers and actions you can use with ShippyPro and Zendesk

New Label Generated
Triggers when a new shipping label is generated in ShippyPro. Get the shipping label and the tracking number.
Trigger
Polling
Try It
New Return Received
Triggers when a new return is created from your ShippyPro Return Portal. Powered by ShippyPro Easy Return technology.
Trigger
Polling
Try It
- Address 1
  Required
- City
  Required
- ZIP
  Required
- Country
  Required
- Height
  Required
- Width
  Required
- Length
  Required
- Weight
  Required
Action
Write
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It

- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

New Order Imported
Triggers when a new order is imported into ShippyPro from a connected Sales Channel.
Trigger
Polling
Try It
New Tracking Update
Triggers whenever a tracking status is changed. Get tracking updates for your shipments in transit and delivered.
Trigger
Polling
Try It
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

About ShippyPro

ShippyPro is the One-Stop Shipping Solution that allows you to create Shipping Labels, Track Packages and Manage Returns.

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Related categories

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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Customer Support

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