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Zapier makes it easy to integrate ServiceTitan with Slack - no code necessary. See how you can get setup in minutes.
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ServiceTitan
ServiceTitan
1. Choose trigger event
Slack
Slack
2. Choose action
1. Select the event
Setup
Test
ServiceTitan
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Project" from ServiceTitan.
Add your action
An action happens after the trigger—such as "Add Reaction" in Slack.
You’re connected!
Zapier seamlessly connects ServiceTitan and Slack, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Channel
Required
Users
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Title
Content
Channel ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Send Multi Message
Message Text
Required
Send as a bot?
Include a link to this automation?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap_id
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Allowed_edit_copy
Conversation ID
Required
Message TS (ID)
Required
Posted By
Content Type
Reply Broadcast
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Channel
Required
Add Zapier app to channel automatically?
Message Text
Required
Send as a bot?
Bot Name
Bot Icon
Include a link to this automation?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap_id
File
Thread
Send Channel Message?
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Channel
Required
Topic
Required
Topic set by
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Status Text
Status Emoji
Expiration Time
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Conversation ID
Required
Message ID (ts)
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Search Query
Required
Sort By
Sort Direction
Include Bot Messages in Search Results?
Action
This is an event a Zap performs.
Search
Find existing data in your app
ID
Required
Return Raw Results?
Action
This is an event a Zap performs.
Search
Find existing data in your app
Username
Required
Return Raw Results?
Action
This is an event a Zap performs.
Search
Find existing data in your app
For AI agents & developers
Use ServiceTitan and Slack with AI agents and code
Beyond Zap workflows. Call ServiceTitan and Slack actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose ServiceTitan and Slack actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Apply Tag to Customer
Add Reaction
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Practical ways you can use ServiceTitan and Slack
Keep the team updated about new job or project notes.
When a new job or project note is added in ServiceTitan, Zapier can automatically send an update in Slack to a designated channel. This ensures your team stays informed about critical project updates or changes without any delay.
Zapier can automatically notify an IT support channel in Slack when a new technician is created or assigned on ServiceTitan. This keeps everyone in the loop and ensures smoother task allocation.
When a new lead is created in ServiceTitan, Zapier can automatically send a notification to a specific Slack channel, ensuring the sales team can take timely action. This automation closes the response gap, improving lead engagement rates.
Learn how to automate ServiceTitan on the Zapier blog
Learn how to automate Slack on the Zapier blog
Make work flow with AI
Level up your ServiceTitan to Slack integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about ServiceTitan + Slack integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ServiceTitan and Slack
How do I integrate ServiceTitan with Slack?
To integrate ServiceTitan with Slack, you can use a service like Zapier. It helps by creating 'zaps' which connect the two apps. Set a trigger in ServiceTitan, such as a new appointment or completed job, and choose an action in Slack like sending a message to a channel.
What triggers are available for ServiceTitan when integrating with Slack?
Common triggers in ServiceTitan include new appointments, job completions, or invoice generation. These triggers can initiate actions in Slack such as sending alerts or messages to specific channels.
Can I receive notifications in Slack for when an appointment is updated in ServiceTitan?
Yes, you can set up your integration to trigger notifications in Slack whenever an appointment is updated in ServiceTitan.
Is it possible to send job status updates from ServiceTitan directly to a Slack channel?
Yes, by creating a trigger for status updates within the job section of ServiceTitan, you can have these updates automatically sent to the relevant Slack channel.
Are there any specific actions I can automate between these platforms?
You can automate actions such as sending messages to announce new jobs assigned, updating team channels about invoice statuses, or alerting when particular tasks are completed in ServiceTitan.
How often does the integration between ServiceTitan and Slack update?
The update frequency typically depends on how the zap is configured; it can be instantaneous or set at specific intervals as per your requirements.
Can I customize which notifications go to different channels on Slack for different events from ServiceTitan?
Yes, you can tailor which notifications go to specific channels based on triggers from different events within your ServiceTitan system.
About ServiceTitan
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales.
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
