ServiceNow + Slack integrations
Create new ServiceNow records from new Slack messages
Your teams have taken the time to coordinate, communicate, and collaborate in Slack. Why would they take more time to leave the app when it's time to take action? This Zap automatically creates a new record in your ServiceNow table whenever a new message is posted to a specified Slack channel. Stay in touch and stay on top of your IT workflows without ever leaving Slack.
- When this happens...New Message Posted to ChannelTriggers when a new message is posted to a specific #channel you choose.
- automatically do this!Create RecordTriggers when a new record is created.
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More things you can do with Slack and ServiceNow
Discover other triggers and actions you can use with Slack and ServiceNow
- Trigger for Bot Messages?
- Optimized data
Try ItTriggerInstant- ChannelRequired
- Trigger for Bot Messages?
- Optimized data
Try ItTriggerInstant- Channel
- User Name
- Shared
Try ItTriggerInstant- Search QueryRequired
- Optimized data
Try ItTriggerPolling
- New Channel
Triggers when a new #channel is created.
Try ItTriggerInstant - Include_alias
Try ItTriggerInstant- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
Try ItTriggerInstant- ChannelRequired
Try ItTriggerInstant
Related categories
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Related categories
Related Zap Templates
- Post Slack channel messages for new high-priority ServiceNow incidents
- Post Slack messages when new ServiceNow records are added
- Create new ServiceNow records by adding Slack reactions to messages
- Send private Slack messages when records are updated in ServiceNow
- Update records in ServiceNow and find public channels in Slack






