Salesforce + timetoreply

Salesforce + timetoreply integrations

Add new emails from Salesforce records to timetoreply customer groups

Automatically update a customer group when a new contact record is added to Saleforce. Use the Customer Group to filter your reporting in timetoreply for specific customers and to ensure your real-time email alerts cover new contacts in your CRM.

When this happens...
New RecordTriggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
TriggerPolling
automatically do this!
Add Email to Customer GroupAdds an Email Address to a Customer Group
ActionWrite

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More things you can do with Salesforce and timetoreply

Discover other triggers and actions you can use with Salesforce and timetoreply

New Case Attachment
Triggers when a new Attachment is added to a case.
Trigger
Polling
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- History Object
  Required
Trigger
Polling
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New Lead
Triggers when a new Lead is created.
Trigger
Polling
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- Salesforce Objects
  Required
Trigger
Polling
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- Salesforce Object
  Required
Trigger
Polling
Try It

- Salesforce Object
  Required
- Record
  Required
- File
  Required
- Visibility
  Required
Action
Write
- Path after /services/apexrest/
  Required
- HTTP method
  Required
- Query parameters
- Extra headers
- Request body
- Timeout
Action
Write

- File
  Required
- Salesforce Object
  Required
- Description
- Attachment visibility
Action
Write
Create Contact
Creates a new contact.
Action
Write
- File
  Required
- Title
- Description
- Salesforce Object
Action
Write
- Note Title
  Required
- Note
- Salesforce Object
  Required
- Note Visibility
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Use Assignment Rules
- Allow Duplicates
Action
Write
- Flow
  Required
- Manual flow input parameters
Action
Write
- To
  Required
- CC
- BCC
- Subject
  Required
- Email Format
  Required
- Sender Type
  Required
Action
Write
- Lead to Update
  Required
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Record to Update
  Required
- Use Assignment Rules
Action
Write
- Query Type
  Required
- Include Deleted Records
Action
Search
- Parent Object
  Required
Action
Search
- Salesforce Object
  Required
- SOQL WHERE clause
  Required
Action
Search
- Salesforce Object
  Required
- SOQL WHERE Clause
  Required
- Sort by
- Sort Order
- Maximum Number of Records
Action
Search
- Salesforce Object
  Required
- Search Value
  Required
- Second Field to Search By
- Second Search Value
- Search Operator
- Use Assignment Rules
- Allow Duplicates
Action
Search or write
Alert Fired
Triggers when an alert is fired.
Trigger
Instant
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New Conversations Spreadsheet Report
Triggers when a new conversations spreadsheet report is sent.
Trigger
Instant
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New Messages Spreadsheet Report
Triggers when a new messages spreadsheet report is sent.
Trigger
Instant
Try It
New Overview Spreadsheet Report
Triggers when a new overview spreadsheet report is sent.
Trigger
Instant
Try It
New SLA Report
Triggers when a new SLA report is sent.
Trigger
Instant
Try It
- Name
  Required
- Email Addresses
- Email Domains
Action
Write
Export Customers
Provides data of customers in "table" format which is easier to pull into spreadsheets etc.
Action
Write
Export Overview Report
Provides mailbox breakdown data of overview report in "table" format which is easier to pull into spreadsheets etc.
Action
Write
- Email
  Required
- Customer Group
  Required
Action
Write
- Email
  Required
- Customer Group
  Required
Action
Write
- Search Term
- Type
Action
Search

New Contact
Triggers when a new Contact is created.
Trigger
Polling
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- Salesforce Object
  Required
- Record (Optional)
Trigger
Polling
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New Outbound Message
Triggers when a new outbound message is received in Salesforce.
Trigger
Instant
Try It
- Disclaimer
- Salesforce Object
  Required
Trigger
Polling
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- Campaign
  Required
- Contact
  Required
Action
Write
- Campaign
  Required
- Lead
  Required
Action
Write
- Lead
  Required
- Account
  Required
- Opportunity
- Create new opportunity?
- Converted Status
  Required
Action
Write
- Parent Object
  Required
- Use Assignment Rules
Action
Write
- Note Title
  Required
- Note Content
  Required
- Salesforce Object
Action
Write
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Use Assignment Rules
- Allow Duplicates
Action
Write
- Warning
- Salesforce Object
  Required
- Record ID
  Required
Action
Write
- Report
  Required
- Include details
- Number of custom filters
- Row groupings
- Column groupings
- Summary calculations
- Detail columns
- Sort order
- Report format
- Advanced report options
Action
Write
- Contact to Update
  Required
Action
Write
- Salesforce Object
  Required
- Record to Update
  Required
- Use Assignment Rules
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- SOSL Query
  Required
Action
Search
- Salesforce Object
  Required
- Search Value
  Required
- Second Field to Search By
- Second Search Value
- Search Operator
Action
Search
- Salesforce Object
  Required
Action
Search
- Salesforce Object
  Required
- Record ID
  Required
Action
Search
- Salesforce Object
  Required
- SOQL WHERE Clause
  Required
- Sort by
- Sort Order
- Maximum Number of Records
- Use Assignment Rules
- Allow Duplicates
Action
Search or write
New Comparative Report
Triggers when a new comparative report is sent.
Trigger
Instant
Try It
New Interactions Report
Triggers when a new Interactions report is sent.
Trigger
Instant
Try It
New Overview Report
Triggers when a new overview report is sent.
Trigger
Instant
Try It
New Productivity Report
Triggers when a new productivity report is sent.
Trigger
Instant
Try It
- Customer Email
  Required
Action
Write
Export Conversations
Provides data of conversations in "table" format which is easier to pull into spreadsheets etc.
Action
Write
Export Messages
Provides data of messages in "table" format which is easier to pull into spreadsheets etc.
Action
Write
- Domain
  Required
- Customer Group
  Required
Action
Write
- Domain
  Required
- Customer Group
  Required
Action
Write
- Name
  Required
- Emails
- Domains
- ID
  Required
Action
Write

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.

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CRM (Customer Relationship Management)

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About timetoreply

timetoreply is an email analytics and reply time tracking tool for company email. Perfect for customer-facing teams who need to track and improve their business email reply times.

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Related categories

Analytics