ReadyCloud Suite + Zendesk

ReadyCloud Suite + Zendesk integrations

Create ReadyCloud Suite contact notes for new Zendesk tickets

Zendesk is a great customer support tool that helps you create a lifeline between you and your customers’ needs. Now you can use Zapier to import each new Zendesk ticket and assign it to the individual customer profile in ReadyCloud Suite. Each Zendesk ticket will be added to the customer’s profile page as a new Contact Note.

When this happens...
New TicketTriggers when a new ticket is added to a view.
TriggerPolling
automatically do this...
Find ContactFinds Contact by searching.
ActionSearch
then do this!
Create Contact NoteCreates a new Contact Note.
ActionWrite

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More things you can do with Zendesk and ReadyCloud Suite

Discover other triggers and actions you can use with Zendesk and ReadyCloud Suite

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
- Team
  Required
- Contact
  Required
Trigger
Polling
Try It
- Team
  Required
Trigger
Instant
Try It
- Team
  Required
- Contact
  Required
- Author name
- Author email
- Content
  Required
- Title
Action
Write
- Default currency
- Default length unit
- Default weight unit
- Team
  Required
- Unique ID
- Order number
- Primary ID
  Required
- Order time
- Message
- Customer number
- PO number
- Terms
- Source name
- Source account
- Source identifier
- Tags
- Shipping: ship agent
- Shipping: ship type
- Shipping: ship via
- Shipping: ship cost
- Shipping: status
- Shipping: shipped time
- Shipping: to ship time
- Shipping: warehouse
- Ship from address: first name
- Ship from address: last name
- Ship from address: email
- Ship from address: phone
- Ship from address: company
- Ship from address: address line 1
- Ship from address: address line 2
- Ship from address: city
- Ship from address: post code
- Ship from address: region
- Ship from address: country
- Ship from address: is residential?
- Ship from address: is validated?
- Ship to address: first name
- Ship to address: last name
- Ship to address: email
- Ship to address: phone
- Ship to address: company
- Ship to address: address line 1
- Ship to address: address line 2
- Ship to address: city
- Ship to address: post code
- Ship to address: region
- Ship to address: country
- Ship to address: is residential?
- Ship to address: is validated?
- Billing: status
- Billing: subtotal
- Billing: shipping cost
- Billing: tax
- Billing: total
- Bill to address: first name
- Bill to address: last name
- Bill to address: email
- Bill to address: phone
- Bill to address: company
- Bill to address: address line 1
- Bill to address: address line 2
- Bill to address: city
- Bill to address: post code
- Bill to address: region
- Bill to address: country
- Bill to address: is residential?
- Bill to address: is validated?
- Box: description
- Box: box width
- Box: height
- Box: length
- Box: box weight
- Box: package type
- Box: delivery time
- Box: shipper release
- Box: saturday delivery
- Box: tracking number
- Confirmation type
- Box: ship cost
- Box: declared value
- Box: COD
- Box: COD value
- Box: insurance type
- Box: insured value
- Kind
- Quantity
  Required
- Description
- Unit price
- Unit weight
- Pick location
- Link
- Image link
- Part number / SKU
  Required
- Code
- Commodity code
- EAN code
- ISBN code
- Export type code
- Origin country code
- Preference criteria code
- Producer info code
- Schedule B commodity code
- Joint production
- Net cost begin time
- Net cost code
- Net cost end time
- UPS
- Name
- Value
Action
Write
- Team
  Required
- Phrase
  Required
Action
Search
- Team
  Required
- Phrase
  Required
- Default currency
- Default length unit
- Default weight unit
- Unique ID
- Order number
- Primary ID
  Required
- Order time
- Message
- Customer number
- PO number
- Terms
- Source name
- Source account
- Source identifier
- Tags
- Shipping: ship agent
- Shipping: ship type
- Shipping: ship via
- Shipping: ship cost
- Shipping: status
- Shipping: shipped time
- Shipping: to ship time
- Shipping: warehouse
- Ship from address: first name
- Ship from address: last name
- Ship from address: email
- Ship from address: phone
- Ship from address: company
- Ship from address: address line 1
- Ship from address: address line 2
- Ship from address: city
- Ship from address: post code
- Ship from address: region
- Ship from address: country
- Ship from address: is residential?
- Ship from address: is validated?
- Ship to address: first name
- Ship to address: last name
- Ship to address: email
- Ship to address: phone
- Ship to address: company
- Ship to address: address line 1
- Ship to address: address line 2
- Ship to address: city
- Ship to address: post code
- Ship to address: region
- Ship to address: country
- Ship to address: is residential?
- Ship to address: is validated?
- Billing: status
- Billing: subtotal
- Billing: shipping cost
- Billing: tax
- Billing: total
- Bill to address: first name
- Bill to address: last name
- Bill to address: email
- Bill to address: phone
- Bill to address: company
- Bill to address: address line 1
- Bill to address: address line 2
- Bill to address: city
- Bill to address: post code
- Bill to address: region
- Bill to address: country
- Bill to address: is residential?
- Bill to address: is validated?
- Box: description
- Box: box width
- Box: height
- Box: length
- Box: box weight
- Box: package type
- Box: delivery time
- Box: shipper release
- Box: saturday delivery
- Box: tracking number
- Confirmation type
- Box: ship cost
- Box: declared value
- Box: COD
- Box: COD value
- Box: insurance type
- Box: insured value
- Kind
- Quantity
  Required
- Description
- Unit price
- Unit weight
- Pick location
- Link
- Image link
- Part number / SKU
  Required
- Code
- Commodity code
- EAN code
- ISBN code
- Export type code
- Origin country code
- Preference criteria code
- Producer info code
- Schedule B commodity code
- Joint production
- Net cost begin time
- Net cost code
- Net cost end time
- UPS
- Name
- Value
Action
Search or write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
- Team
  Required
Trigger
Instant
Try It
- Team
  Required
- Member
  Required
Trigger
Polling
Try It
- Team
  Required
- First name
  Required
- Last name
- Occupation
- Website
- Description
- Is company
- Address type
  Required
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Write
- Team
  Required
- Member
  Required
- Title
  Required
- Description
- Location
- Start time
- End time
- Alert time
- All day event
- First name
  Required
- Last name
- Occupation
- Website
- Description
- Is company
- Address type
  Required
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Write
- Team
  Required
- Phrase
  Required
Action
Search
- Team
  Required
- Phrase
  Required
- First name
  Required
- Last name
- Occupation
- Website
- Description
- Is company
- Address type
  Required
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Search or write

About ReadyCloud Suite

ReadyCloud is the shipping, returns and CRM suite built for eCommerce.

HelpHelp

Related categories

eCommerce

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

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Customer Support

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