The status of the feature request you'd like to monitor.

We use this to differentiate between paying customers & free triallers. Should be the string "true" or "false".

Your unique identifier for the end user. Usually not equal to the account.id, unless all your customers are individuals.

When the account was created. Dates should be serialised in the form yyyy-MM-ddTHH:mm:ss.SSSZ.

The monthly value of the account to you. We use this to help prioritise feature requests. Usually, but not always, a financial value, but feel free to use your own definition of value. Should be a number formatted to two decimal places.

The account name, usually a company name.

When the end user was created. Dates should be serialised in the form yyyy-MM-ddTHH:mm:ss.SSSZ.

The account return URL. We link to this URL to let your customer return from Receptive to your app. This may be different for each of your customer accounts.

Currently only accepts the value "endUser".

Pendo Feedback is a platform that helps SaaS companies manage product feedback and requests from their customers and team.

Pendo Feedback

Productboard user who will be the owner of your new feature.

The name of your new feature in productboard.

A product which will be the parent of the Feature.

Description of your new feature in productboard.

Status of your new feature in productboard.

The content of your note in productboard.

Productboard user who will be the author and owner of the note.

Who told you the information in your note. This is typically a user or customer giving you feedback. It can be someone from within your company as well.

Email address of the person who told you the information in your note.

User External ID of the person who told you the information in your note. Learn more about external IDs  in [this help article](https://support.productboard.com/hc/en-us/articles/7184018643859).

The status of your new note in productboard. Unprocessed/Processed/Archived. It is typical to mark new notes as Unprocessed.

**Full** domain (eg. `productboard.com`) of a company the note (and possibly a user) should be linked to. This is useful mostly in cases where you send `User External ID` but no `User E-Mail` to make Productboard still try to link the note to a company.

To learn more, read the [Productboard API Documentation](https://developer.productboard.com/)

Select “Yes” to [stop this Zap step](https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HPZ01ENM30NQR79X5) if the app returns an error and enable automatic authentication refresh. Select “No” to run the Zap step regardless of errors. Learn more about [API Request action error handling](https://help.zapier.com/hc/en-us/articles/12899473501453#h_01JKRBY68EDXBB1V817DSTRZ0N).

Requests can only be made to domains associated by this application. Read more about [API Request Setup](https://help.zapier.com/hc/en-us/articles/12899607716493).

Any parameters added to a URL will be URL-encoded and appended to the request URL to pass additional data to the API request.

These headers and values will be applied to the request in addition to any headers created as part of authentication. Authentication headers are added automatically.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Productboard is beautiful, simple, and powerful product management. Product leaders can easily centralize user and market research, capture and organize feature ideas, prioritize against clear strategic objectives and keep everyone on the same page thanks to delightful, interactive roadmaps.

Productboard

Effortlessly manage customer feedback requests using the Pendo Feedback app and Productboard integration. With this workflow, every new request in Pendo Feedback will be transformed into a note in Productboard. This seamless process allows you to efficiently collect, sort, and analyze customer input, helping you prioritize product development tasks and keep customers satisfied.

Pendo Feedback + Productboard

Create notes in Productboard for new Pendo Feedback requests

Supported triggers and actions

New Comment on Request

Request Status Changed

New Note

Create Note

New Request

New Feature

Create Feature

API Request (Beta)

About Pendo Feedback

Related categories

About Productboard

Related categories