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Openmic + Zoho Desk

Openmic + Zoho Desk

Openmic + Zoho Desk integrations

Create Zoho Desk tickets from new OpenMic.ai calls

This workflow runs whenever an individual call ends in OpenMic and instantly adds the call data to Zoho Desk. A new ticket is created automatically, removing the need to manually review call logs or run periodic checks. This helps teams respond faster and maintain accurate records.

When this happens...
New Post-Call SummaryTriggers when OpenMic finishes a call and posts a summary (caller, summary, extracted data).
TriggerInstant
automatically do this!
Create TicketCreates a new ticket for customer requests.
ActionWrite

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More things you can do with Openmic and Zoho Desk

Discover other triggers and actions you can use with Openmic and Zoho Desk

- Select your bot
  Required
Trigger
Instant
Try It
- Agent UID
  Required
Action
Search
- Limit
- Bot Name Filter
- Created After
- Created Before
Action
Search
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It

- Organization
  Required
- Department
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
- Direction
Trigger
Instant
Try It

- Organization
  Required
- Department
  Required
Trigger
Instant
Try It
- Organization
  Required
- Ticket ID
  Required
- File
  Required
- Public
Action
Write
- Organization
  Required
- Account Name
  Required
- Description
- Email
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
Action
Write
- Organization
  Required
- Department
  Required
- Contact
  Required
- Subject
  Required
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Organization
  Required
- Department
  Required
- Ticket
  Required
- Contact
- Subject
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Organization
  Required
- Department
  Required
- Ticket Number
  Required
Action
Search
- Organization
  Required
- Email
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Search or write

- From Number (E.164 format)
  Required
- To Number (E.164 format)
  Required
- Override Agent ID
- Customer ID
- Dynamic Variables
- Callback URL
Action
Write
- Call Uid
  Required
Action
Search
- Limit
- Customer Id
- From Number (E.164)
- To Number (E.164)
- Bot Id
- From Date
- To Date
- Call Status Filter
- Call Type Filter
Action
Search
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
- Status
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
- Ticket
  Required
- Content
  Required
- Public
  Required
Action
Write
- Organization
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Write
- Organization
  Required
- Department
  Required
- Ticket
  Required
- From Address (E-Mail)
  Required
- To Address (E-Mail)
  Required
- Content Type
  Required
- Reply Content
  Required
- Is Forward
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Select Organization
  Required
- Email
  Required
Action
Search

About Openmic

Openmic is a platform for building realistic, scalable AI voice agents.

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About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

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Customer Support