Olark + SupportBee
Olark + SupportBee
Olark + SupportBee integrations
Automatically Create SupportBee Tickets from Olark Transcripts
You may be using Olark to transcribe your live chats with customers. If those conversations are about support, you might want to create a SupportBee ticket from the transcript of the conversation, to ensure that it gets the attention it deserves. Use this Zap to automate that process and serve every customer well.
- When this happens...New TranscriptTriggers once when we get a new transcript.
- automatically do this!Create TicketCreates a New Ticket in your SupportBee account.
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More things you can do with Olark and SupportBee
Discover other triggers and actions you can use with Olark and SupportBee
- New Message
Triggers once for each message when we get a transcript.
Try ItTriggerInstant - New Agent Reply
Triggers when an agent replies to a ticket.
Try ItTriggerInstant - New Customer Reply
Triggers when a customer replies to a ticket.
Try ItTriggerInstant - Ticket SubjectRequired
- Requester EmailRequired
- Requester NameRequired
- Plain Text ContentRequired
- HTML Content
ActionWrite
- New Transcript
Triggers once when we get a new transcript.
Try ItTriggerInstant - New Comment
Triggers when a new comment is added to a ticket.
Try ItTriggerInstant - New Ticket
Triggers when there is a New Ticket in your SupportBee account.
Try ItTriggerInstant
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