Olark + ProdPad

Olark + ProdPad integrations

Create feedback in ProdPad from new transcripts in Olark

Feedback can come from anywhere, even your website chat apps. Set up this integration to automatically import Olark transcripts directly into ProdPad. Keep track of requests and other information effortlessly!

When this happens...
New TranscriptTriggers once when we get a new transcript.
TriggerInstant
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Create FeedbackCreate new feedback
ActionWrite

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More things you can do with Olark and ProdPad

Discover other triggers and actions you can use with Olark and ProdPad

New Message
Triggers once for each message when we get a transcript.
Trigger
Instant
Try It
- Idea
  Required
Trigger
Polling
Try It
- Name
- Persona
- Job Role
- Company
- External URL
- External ID
- Tags
Trigger
Polling
Try It
- Workflow Status
- Tags
- Product
- Persona
- External ID
- State
- Include Associated Feedback
Trigger
Polling
Try It
List Products
List all the products in the account
Trigger
Polling
Try It

List User Stories
Returns a list of user stories with newest first.
Trigger
Polling
Try It
- Name
  Required
Trigger
Instant
Try It

- Name
  Required
- Unique ID (Email)
  Required
- About
- Tags
- Personas
- Job Role
- Company
- Link Name
- Link URL
- Link External ID
Action
Write
- Idea Title
- Description
- Business Case - Problem
- Business Case - Value
- Functional Specs
- Notes
- Products
- Personas
- Tags
- Workflow Stage
- Link Name
- Link URL
- External ID
Action
Write
- Contact ID
  Required
- Name
- Email
- Company
- Job Role
- Personas
- Tags
- Link Name
- Link URL
- Link External ID
- Phone
- About
Action
Write
- Workflow Stage
  Required
- Idea
  Required
Action
Write
- External ID
- Email
- External URL
- Contact Name
- Company
- Persona
- Tags
- Job Role
Action
Search
- External ID
- External Url
- Tags
- Workflow Stage
Action
Search
- External ID
- Unique ID (Email)
  Required
- External URL
- Name
  Required
- Company
- Persona
- Tags
- Job Role
- About
- Personas
- Link Name
- Link URL
- Link External ID
Action
Search or write

New Transcript
Triggers once when we get a new transcript.
Trigger
Instant
Try It
- name
- External URL
- External ID
- Country
- Size
- Value
- City
- Tags
- Include Contacts
- Include Feedback for Contacts
Trigger
Polling
Try It
- State
- Company
- Product
- Persona
- Job Role
- Tags
Trigger
Polling
Try It
List Personas
List the personas in an account
Trigger
Polling
Try It
List Tags
List all the tags available in the account.
Trigger
Polling
Try It
- Name
  Required
Trigger
Instant
Try It
- Name
  Required
- City
- Country
- Size
- Value
- Tags
- Link Name
- Link URL
- External ID
Action
Write
- Feedback
  Required
- Contact
  Required
- Ideas
- Tags
- Personas
- Products
- Name
- External Link URL
- External Link External ID
- Contact Name
- Contact Email
Action
Write
- Company ID
  Required
- Name
- City
- Country
- Size
- Value
- Tags
- Contacts
- Link Name
- Link URL
- Link External ID
Action
Write
- Feedback ID
  Required
- Feedback
- State
- External ID
- External Link Name
- External Link URL
Action
Write
- Company Name
- External ID
- External URL
- Tags
- Country
- Size
- Value
- City
Action
Search
- External URL
- External ID
- State
- Company
- Company Size
- Company Country
- Company Value
- Contact
- Product
- Persona
- Job Role
- Tags
Action
Search
- Name
  Required
- External ID
- External URL
- Tags
- Country
- Size
- Value
- City
- Link Name
- Link URL
- External ID
Action
Search or write
- External URL
- External ID
- State
- Company
- Company Size
- Company Country
- Company Value
- Contact
- Product
- Persona
- Job Role
- Tags
- User Name
  Required
- Feedback
  Required
- User Email
- About
- Products
- Personas
- Source
- External Link - Name
- External Link - URL
- External Link - ID
Action
Search or write

About Olark

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.

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Customer Support

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About ProdPad

ProdPad is a tool that helps you achieve better products through better product management.

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Product Management