Mixpanel + Wootric by InMoment
Mixpanel + Wootric by InMoment
Create or update Mixpanel profile with Wootric NPS survey responses
Finding out that you have a new promoter from a Net Promoter Score survey is great but becomes even more valuable when you are able to connect it with your user behavior data in Mixpanel. When a person responds to an NPS survey with a high score (9-10), update the person’s profile in Mixpanel (or create a new one if it doesn’t exist) with a people property that indicates they are a promoter. Now you can segment any report to compare promoters vs. non-promoters, or send targeted notifications to your them to make sure they remain promoters.
- When this happens...Promoter ResponseTriggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
- automatically do this!Create or Update ProfileCreate a new profile or update properties of an existing profile.
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More things you can do with Wootric by InMoment and Mixpanel
Discover other triggers and actions you can use with Wootric by InMoment and Mixpanel
- Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Try ItTriggerInstant - New Response
Triggers when a new survey response is submitted.
Try ItTriggerInstant - Distinct ID (Profile ID)Required
- Profile PropertiesRequired
ActionWrite
- Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Try ItTriggerInstant - EmailRequired
- Properties
- Last surveyed
- External created at
ActionWrite- EventRequired
- Distinct ID (Profile ID)
- Event Properties
ActionWrite
