Microsoft Teams + Smith.ai integrations
Send channel messages in Microsoft Teams for new Smtih.ai calls
Smith.ai's friendly and professional receptionists answer your business calls. Afterward, Smith.ai sends your call summaries via email and text message. With this integration, you can also have call summaries sent to the Microsoft Teams channels as messages. This allows your employees visibility into the calls coming into your business and lets them follow up and manage contacts collectively.
- When this happens...New CallTriggers when a new call is created.
- automatically do this!Send Bot MessageSends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Smith.ai and Microsoft Teams
Discover other triggers and actions you can use with Smith.ai and Microsoft Teams
- New Call
Triggers when a new call is created.
Try ItTriggerPolling - Campaign IDRequired
- First NameRequired
- Last NameRequired
- Phone NumberRequired
- Email Address
- Additional Data Field 1
- Additional Data Field 2
- Additional Data Field 3
ActionWrite- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Try ItTriggerPolling- New Chat
Triggers when a new chat is created.
Try ItTriggerPolling
- First Name
- Last Name
- NumberRequired
- Email Address
- What should we do?Required
- What if they don't answer?Required
- Language
- When would you like us to call back?Required
- Summary Email
ActionWrite- TeamRequired
Try ItTriggerPolling- ChatRequired
- Exclude messages by you?
Try ItTriggerPolling- TeamRequired
Try ItTriggerPolling
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Smith.ai is a call answering & intake service for small & solo businesses. Our live, North America-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients.
Related categories






