Skip to content
Microsoft Dynamics 365 CRM logoMicrosoft Dynamics 365 CRM logo
Microsoft Teams logoMicrosoft Teams logo
Microsoft Dynamics 365 CRM logoMicrosoft Dynamics 365 CRM logo
Microsoft Teams logoMicrosoft Teams logo

Microsoft Dynamics 365 CRM + Microsoft Teams

Microsoft Dynamics 365 CRM + Microsoft Teams

Microsoft Dynamics 365 CRM + Microsoft Teams integrations

Send channel messages in Microsoft Teams for new cases/incidents in Microsoft Dynamics 365 CRM

This workflow initiates when a new case or incident arises in Microsoft Dynamics 365 CRM, prompting the dispatch of a channel message in Microsoft Teams. This automated process ensures swift communication regarding important updates, enabling teams to swiftly handle issues and maintain smooth operations. Stay updated and improve response times with this seamless workflow.

  1. When this happens...
    New Case/Incident
    New Case/Incident
    New Case/IncidentTriggers when a new case/incident is created.
  2. automatically do this!
    Send Channel Message
    Send Channel Message
    Send Channel MessageSends a message to an existing channel.
Start free with email
Start free with email
Google Logo Start free with Google
  • Free forever for core features
  • 14 day trial for premium features & apps

More things you can do with Microsoft Dynamics 365 CRM and Microsoft Teams

Discover other triggers and actions you can use with Microsoft Dynamics 365 CRM and Microsoft Teams

  • Microsoft Dynamics 365 CRM triggers, actions, and search
    New Account

    Triggers when a new account is created.

    Trigger
    Polling
    Try It
    • Custom Entity
      Required
    Trigger
    Polling
    Try It
    • Info
    Trigger
    Polling
    Try It
microsoft-dynamics-crm logo
About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Related categories
Similar apps
Pipedrive integrationsPipedrive integrations
Pipedrive
CRM (Customer Relationship Management)
Insightly integrationsInsightly integrations
Insightly
CRM (Customer Relationship Management)
Zapier Forms integrationsZapier Forms integrations
Zapier Forms
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
microsoft-teams logo
About Microsoft Teams
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Related categories
Similar apps
Slack integrationsSlack integrations
Slack
Team Chat
Chatwork integrationsChatwork integrations
Chatwork
Team Chat
Rocket.Chat integrationsRocket.Chat integrations
Rocket.Chat
Team Chat

Related Zap Templates