Mews + Twilio

Mews + Twilio integrations

Send messages to guests upon arrival

Use this integration to send an automatic welcome message to guests the moment they are checked-in. For example, the message could inform guests how to log in to the wifi network, which is a frequently asked question, within the first few minutes that they are on your property. It's also nice to tell them you are excited to have them stay with you and that they can reach out if they need any assistance.

When this happens...
New Reservation EventTriggers when the reservation event occurs such as a new booking, check in or check out.
TriggerPolling
automatically do this...
Search Customer by Email, Id or NameFinds an existing customer in Mews.
ActionSearch
then do this!
Send SMSSend a SMS to a number or numbers.
ActionWrite

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More things you can do with Mews and Twilio

Discover other triggers and actions you can use with Mews and Twilio

- Time Filter
  Required
Trigger
Polling
Try It
- Time Filter
  Required
Trigger
Polling
Try It
- Time Filter
  Required
- State
- Start Time Modifer
- End Time Modifer
Trigger
Polling
Try It
- Customer Id
  Required
- File Name
  Required
- File
  Required
Action
Write
- Reservation Id
  Required
- Customer Id
  Required
Action
Write

- Rate Id
  Required
- Value of the rate
  Required
- Resource Category Id
  Required
- Start UTC
  Required
- End UTC
  Required
- Released UTC
  Required
- Adjustment Value
  Required
- External Identifier
Action
Write
- Name
  Required
- Deadline
  Required
- Description
- Department
- Service Order Id
Action
Write

- Customer Id
  Required
- Service Id
  Required
- Unique identifier of the Product to be ordered.
- Product Quantity
- Add Items
- Consumption Time
- Notes
Action
Write
- Customer Id
  Required
- First Name
- Last Name
- Second Last Name
- Title
- Birth Date
- Birth Place
- Nationality Code
- Email
- Phone number
- Loyalty Code
- Notes
- Passport number
- Passport expiration date
- Passport issuance date
- Passport issuing country code
- Identity card number
- Identity card expiration date
- Identity card issuance date
- Identity card issuing country code
- Visa number
- Visa expiration date
- Visa issuance date
- Visa issuing country code
- Drivers license number
- Drivers license expiration date
- Drivers license issuance date
- Drivers license issuing country code
- First line of the address
- Second line of the address
- The City
- Postal code
- The Country
- Classifications
Action
Write
- Bill Id
  Required
Action
Search
- Rate Id
  Required
- Reservation start
  Required
- Reservation end
  Required
Action
Search
- Reservation Id
  Required
Action
Search
- Instructions_copy
Trigger
Instant
Try It
- To Number
  Required
- Apply US Prefix
Trigger
Polling
Try It
- To Number
  Required
Trigger
Polling
Try It
- Help Text
- From Number
  Required
- Alphanumeric Sender ID
- To_number
  Required
- Message
  Required
- Media_url
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

New Closed Bill
Triggers when there is a new closed bill.
Trigger
Polling
Try It
- Time Filter
  Required
Trigger
Polling
Try It
- Time Filter
  Required
Trigger
Polling
Try It
- Group Id
- Reservable Service Id
  Required
- Check rate applicability
- Prevent Overbooking
- State
  Required
- Reservation start
  Required
- Reservation end
  Required
- Reservation release
- Number of adults
  Required
- Number of children
  Required
- Customer Id
  Required
- Requested Category Id
  Required
- Rate Id
  Required
- Travel Agency Id
- Notes
Action
Write
- Reservation Id
  Required
- Service Id
- Unique identifier of the Product to be ordered.
  Required
- Product Quantity
  Required
- Override product price
Action
Write
- Company name
  Required
- Telephone number
Action
Write
- Overwrite Existing
  Required
- First Name
- Last Name
  Required
- Second Last Name
- Title
- Birth Date
- Birth Place
- Nationality Code
- Email
- Phone number
- Loyalty Code
- Notes
- Passport number
- Passport expiration date
- Passport issuance date
- Passport issuing country code
- Identity card number
- Identity card expiration date
- Identity card issuance date
- Identity card issuing country code
- Visa number
- Visa expiration date
- Visa issuance date
- Visa issuing country code
- Drivers license number
- Drivers license expiration date
- Drivers license issuance date
- Drivers license issuing country code
- First line of the address
- Second line of the address
- The City
- Postal code
- The Country
- Classifications
Action
Write
- Company Id
  Required
- Company name
- Telephone number
Action
Write
- Reservation Id
  Required
- Reservation start
- Reservation end
- Charge Cancellation Fee
  Required
Action
Write
- Customer Data
  Required
Action
Search
- Customer Id
  Required
Action
Search
New Phone Number
Triggers when you add a new phone number.
Trigger
Polling
Try It
New Recording
Triggers when a new recording is available on your account.
Trigger
Polling
Try It
New Transcription
Triggers when a new transcription is available on your account.
Trigger
Polling
Try It
- From Number
  Required
- To_number
  Required
- Message
  Required
- Voice
- Language
- Send Digits
Action
Write
- From Number
  Required
- Alphanumeric Sender ID
- To_number
  Required
- Message
  Required
- Media_url
- Send Large Messages?
Action
Write

About Mews

Mews is an innovative hospitality cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.

Learn moreLearn moreHelpHelp

Related categories

Product Management

About Twilio

An easy tool for developers to send and receive SMS and voice calls.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

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