ManageEngine ServiceDesk Plus Cloud + ServiceNow

ManageEngine ServiceDesk Plus Cloud + ServiceNow integrations

Create ServiceDesk Plus Cloud changes for new ServiceNow records

With this Zap in place, you'll automatically Initiate a new change in ServiceDesk Plus Cloud for each new record added in ServiceNow. Streamline your workflows by skipping the hassle of tedious manual updates.

When this happens...
New RecordTriggers when a new record is created.
TriggerPolling
automatically do this!
Create ChangeCreates a new change.
ActionWrite

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More things you can do with ServiceNow and ManageEngine ServiceDesk Plus Cloud

Discover other triggers and actions you can use with ServiceNow and ManageEngine ServiceDesk Plus Cloud

- Table
  Required
Trigger
Polling
Try It
- File
  Required
- Table
  Required
Action
Write
- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

- Service Desk Instance
  Required
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- Service Desk Instance
  Required
- Trigger Module
  Required
- Execute On
  Required
- Trigger Conditions
Trigger
Instant
Try It

Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search
- Service Desk Instance
  Required
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Trigger
Polling
Try It
- Service Desk Instance
  Required
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- Title
  Required
- Description
  Required
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write
- Request ID
  Required
Action
Search

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Learn moreLearn moreHelpHelp

Related categories

Productivity

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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Related categories

Developer Tools

Premium

Related Zap Templates

Create ServiceNow records for new ServiceDesk Plus Cloud assets

Update ServiceNow records from new ServiceDesk Plus Cloud changes

Create ServiceDesk Plus Cloud requests for new ServiceNow records