LiveChat + Zendesk integrations
Create new Zendesk tickets when LiveChat chats end
If you're using LiveChat for real-time support with your customers, but prefer to manage a ticket queue in Zendesk, you might be having a hard time getting the full picture of your support channel. This Zapier integration helps out by creating a new ticket in Zendesk when a chat finished in LiveChat.
- When this happens...Finished ChatTriggers when the chat is ended.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with LiveChat and Zendesk
Discover other triggers and actions you can use with LiveChat and Zendesk
- Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItTriggerInstant - New Chat
Triggers when the chat is started.
Try ItTriggerInstant - New Visitor in Queue
Triggers when a visitor enters queue.
Try ItTriggerInstant - TagsRequired
Try ItTriggerPolling
- Finished Chat
Triggers when the chat is ended.
Try ItTriggerInstant - New Ticket
Triggers when the ticket is created.
Try ItTriggerInstant - New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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