LiveChat + webCRM + Formatter by Zapier

Create Activities in webCRM when LiveChat chats end

With this automation, newly-finished LiveChat chats are automatically created as Activities in webCRM. It makes it easy for your sales department or customer service to follow up on chats in webCRM, and you save the chat history in webCRM so that you do not miss any valuable information.

When this happens...
Finished ChatTriggers when the chat is ended.
TriggerInstant
automatically do this...
Find PersonFinds a person.
ActionSearch
then do this...
TextWork with text data to find & replace, capitalize, remove HTML, and more (with line-item support).
ActionWrite
then do this!
Create or Update ActivityCreates or updates an activity.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with these apps

Discover other triggers and actions you can use with LiveChat, webCRM, and more

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
Try It
New Chat
Triggers when the chat is started.
Trigger
Instant
Try It
New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It

- Event Type
  Required
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It

- Event Type
  Required
Trigger
Instant
Try It
- Action Type
  Required
Action
Write
- Action Type
  Required
Action
Write
- Action Type
  Required
Action
Write
- Action Type
  Required
Action
Write
- Action Type
  Required
Action
Write
- File Name
  Required
Action
Search
- Search Field
  Required
Action
Search
- Search Field
  Required
Action
Search
- Transform
  Required
Action
Write
- Transform
  Required
Action
Write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
Try It
New Ticket
Triggers when the ticket is created.
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It
- Action Type
  Required
Action
Write
- Action Type
  Required
Action
Write
- Action Type
  Required
Action
Write
- Action Type
  Required
Action
Write
- Action Type
  Required
Action
Write
- Search Field
  Required
Action
Search
- Search Field
  Required
Action
Search
- Search Field
  Required
Action
Search
- Transform
  Required
Action
Write
- Transform
  Required
Action
Write

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About webCRM

webCRM helps your sales team with the daily workflow and overview.

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Formatter by Zapier

Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.

Learn moreLearn moreHelpHelp

Related categories

Documents

Zapier