LiveChat + Startquestion + Delay by Zapier
LiveChat + Startquestion + Delay by Zapier
LiveChat + Startquestion integrations
Send Startquestion surveys after new finished Livechat chats
This template makes it easy to ask your users how they would rate a recent conversation with your support team. Was your agent helpful? Was the problem solved? How was the empathy of your agent? This Zapier template will send a satisfaction, NPS, or your custom survey via Startquestion to a user 10 minutes after the Livechat chat has finished.
- When this happens...Finished ChatTriggers when the chat is ended.
- automatically do this...Delay ForWaits for a set amount of time before completing your Actions.
- then do this!Send Survey via EmailSends e-mail with survey invitation to user.
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More things you can do with these apps
Discover other triggers and actions you can use with LiveChat, Delay by Zapier, and more
- Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItTriggerInstant - New Chat
Triggers when the chat is started.
Try ItTriggerInstant - New Visitor in Queue
Triggers when a visitor enters queue.
Try ItTriggerInstant - Queue_title
- Zap_step_id
- Time Delayed For (value)Required
- Time Delayed For (unit)Required
ActionWrite
- Finished Chat
Triggers when the chat is ended.
Try ItTriggerInstant - New Ticket
Triggers when the ticket is created.
Try ItTriggerInstant - Time Delayed For (value)Required
- Time Delayed For (unit)Required
ActionWrite- Date/Time Delayed UntilRequired
- How should we handle dates in the past?
ActionWrite
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
About Delay by Zapier
Put your Actions on hold for a specified amount of time before sending data to another app. You can set up scheduled emails, get notified of incomplete tasks, send automatic follow-ups, and automate other tasks on your timeline.
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