LiveChat + Slack integrations
Get Slack messages for new LiveChat chats
You use LiveChat because it's way faster than email and more efficient than the phone - but integrating LiveChat with Slack would really take your customer support to the next level. This Zapier integration will send a message to Slack whenever a new chat is initiated in LiveChat. That way, you can notify your team of new chats, or get a private message for chats that need a personal reply.
- When this happens...New ChatTriggers when the chat is started.
- automatically do this!Send Channel MessageTriggers when a new message is posted to a specific #channel you choose.
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More things you can do with LiveChat and Slack
Discover other triggers and actions you can use with LiveChat and Slack
- Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItTriggerInstant - New Chat
Triggers when the chat is started.
Try ItTriggerInstant - New Visitor in Queue
Triggers when a visitor enters queue.
Try ItTriggerInstant - New Channel
Triggers when a new #channel is created.
Try ItTriggerInstant
- Finished Chat
Triggers when the chat is ended.
Try ItTriggerInstant - New Ticket
Triggers when the ticket is created.
Try ItTriggerInstant - Trigger for Bot Messages?
- Optimized data
Try ItTriggerInstant- ChannelRequired
- Trigger for Bot Messages?
- Optimized data
Try ItTriggerInstant
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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