LiveChat + ReadyCloud Suite

LiveChat + ReadyCloud Suite integrations

Create ReadyCloud Suite contacts notes for new LiveChat finished chats

Make the most of chat. See your interactions summarized in ReadyCloud Suite and assigned to an existing contact or customer. Then, create a follow-up Event or Action Alert to keep your new leads engaged and the communication flowing.

When this happens...
Finished ChatTriggers when the chat is ended.
TriggerInstant
automatically do this...
Find ContactFinds Contact by searching.
ActionSearch
then do this!
Create Contact NoteCreates a new Contact Note.
ActionWrite

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More things you can do with LiveChat and ReadyCloud Suite

Discover other triggers and actions you can use with LiveChat and ReadyCloud Suite

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
Try It
New Chat
Triggers when the chat is started.
Trigger
Instant
Try It
New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
Try It
- Team
  Required
- Contact
  Required
Trigger
Polling
Try It
- Team
  Required
Trigger
Instant
Try It

- Team
  Required
- Contact
  Required
- Author name
- Author email
- Content
  Required
- Title
Action
Write
- Default currency
- Default length unit
- Default weight unit
- Team
  Required
- Unique ID
- Order number
- Primary ID
  Required
- Order time
- Message
- Customer number
- PO number
- Terms
- Source name
- Source account
- Source identifier
- Tags
- Shipping: ship agent
- Shipping: ship type
- Shipping: ship via
- Shipping: ship cost
- Shipping: status
- Shipping: shipped time
- Shipping: to ship time
- Shipping: warehouse
- Ship from address: first name
- Ship from address: last name
- Ship from address: email
- Ship from address: phone
- Ship from address: company
- Ship from address: address line 1
- Ship from address: address line 2
- Ship from address: city
- Ship from address: post code
- Ship from address: region
- Ship from address: country
- Ship from address: is residential?
- Ship from address: is validated?
- Ship to address: first name
- Ship to address: last name
- Ship to address: email
- Ship to address: phone
- Ship to address: company
- Ship to address: address line 1
- Ship to address: address line 2
- Ship to address: city
- Ship to address: post code
- Ship to address: region
- Ship to address: country
- Ship to address: is residential?
- Ship to address: is validated?
- Billing: status
- Billing: subtotal
- Billing: shipping cost
- Billing: tax
- Billing: total
- Bill to address: first name
- Bill to address: last name
- Bill to address: email
- Bill to address: phone
- Bill to address: company
- Bill to address: address line 1
- Bill to address: address line 2
- Bill to address: city
- Bill to address: post code
- Bill to address: region
- Bill to address: country
- Bill to address: is residential?
- Bill to address: is validated?
- Box: description
- Box: box width
- Box: height
- Box: length
- Box: box weight
- Box: package type
- Box: delivery time
- Box: shipper release
- Box: saturday delivery
- Box: tracking number
- Confirmation type
- Box: ship cost
- Box: declared value
- Box: COD
- Box: COD value
- Box: insurance type
- Box: insured value
- Kind
- Quantity
  Required
- Description
- Unit price
- Unit weight
- Pick location
- Link
- Image link
- Part number / SKU
  Required
- Code
- Commodity code
- EAN code
- ISBN code
- Export type code
- Origin country code
- Preference criteria code
- Producer info code
- Schedule B commodity code
- Joint production
- Net cost begin time
- Net cost code
- Net cost end time
- UPS
- Name
- Value
Action
Write

- Team
  Required
- Phrase
  Required
Action
Search
- Team
  Required
- Phrase
  Required
- Default currency
- Default length unit
- Default weight unit
- Unique ID
- Order number
- Primary ID
  Required
- Order time
- Message
- Customer number
- PO number
- Terms
- Source name
- Source account
- Source identifier
- Tags
- Shipping: ship agent
- Shipping: ship type
- Shipping: ship via
- Shipping: ship cost
- Shipping: status
- Shipping: shipped time
- Shipping: to ship time
- Shipping: warehouse
- Ship from address: first name
- Ship from address: last name
- Ship from address: email
- Ship from address: phone
- Ship from address: company
- Ship from address: address line 1
- Ship from address: address line 2
- Ship from address: city
- Ship from address: post code
- Ship from address: region
- Ship from address: country
- Ship from address: is residential?
- Ship from address: is validated?
- Ship to address: first name
- Ship to address: last name
- Ship to address: email
- Ship to address: phone
- Ship to address: company
- Ship to address: address line 1
- Ship to address: address line 2
- Ship to address: city
- Ship to address: post code
- Ship to address: region
- Ship to address: country
- Ship to address: is residential?
- Ship to address: is validated?
- Billing: status
- Billing: subtotal
- Billing: shipping cost
- Billing: tax
- Billing: total
- Bill to address: first name
- Bill to address: last name
- Bill to address: email
- Bill to address: phone
- Bill to address: company
- Bill to address: address line 1
- Bill to address: address line 2
- Bill to address: city
- Bill to address: post code
- Bill to address: region
- Bill to address: country
- Bill to address: is residential?
- Bill to address: is validated?
- Box: description
- Box: box width
- Box: height
- Box: length
- Box: box weight
- Box: package type
- Box: delivery time
- Box: shipper release
- Box: saturday delivery
- Box: tracking number
- Confirmation type
- Box: ship cost
- Box: declared value
- Box: COD
- Box: COD value
- Box: insurance type
- Box: insured value
- Kind
- Quantity
  Required
- Description
- Unit price
- Unit weight
- Pick location
- Link
- Image link
- Part number / SKU
  Required
- Code
- Commodity code
- EAN code
- ISBN code
- Export type code
- Origin country code
- Preference criteria code
- Producer info code
- Schedule B commodity code
- Joint production
- Net cost begin time
- Net cost code
- Net cost end time
- UPS
- Name
- Value
Action
Search or write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
Try It
New Ticket
Triggers when the ticket is created.
Trigger
Instant
Try It
- Team
  Required
Trigger
Instant
Try It
- Team
  Required
- Member
  Required
Trigger
Polling
Try It
- Team
  Required
- First name
  Required
- Last name
- Occupation
- Website
- Description
- Is company
- Address type
  Required
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Write
- Team
  Required
- Member
  Required
- Title
  Required
- Description
- Location
- Start time
- End time
- Alert time
- All day event
- First name
  Required
- Last name
- Occupation
- Website
- Description
- Is company
- Address type
  Required
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Write
- Team
  Required
- Phrase
  Required
Action
Search
- Team
  Required
- Phrase
  Required
- First name
  Required
- Last name
- Occupation
- Website
- Description
- Is company
- Address type
  Required
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Search or write

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About ReadyCloud Suite

ReadyCloud is the shipping, returns and CRM suite built for eCommerce.

HelpHelp

Related categories

eCommerce