Klaviyo + Superchat

Klaviyo + Superchat integrations

Send messages, add contacts to contact lists, and update conversation labels in Superchat for new browse abandonments in Klaviyo

Automatically reach out to customers who browse your products but don’t complete a purchase. Initiated by a browse abandonment event in Klaviyo, this integration identifies or creates the customer contact in Superchat, sends a personalized WhatsApp reminder about the products they viewed, and organizes them into a specified contact list. It also labels the conversation for easier tracking and creates an informative note, keeping your team informed about the customer’s browsing behavior and follow-up actions.

When this happens...
New EventTriggers on a new event. Optional filtering by metric.
TriggerPolling
automatically do this!
Update Conversation LabelsUpdate the labels of a conversation.
ActionWrite

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More things you can do with Klaviyo and Superchat

Discover other triggers and actions you can use with Klaviyo and Superchat

- Metric
Trigger
Polling
Try It
- Channel
Trigger
Polling
Try It
- Tag
  Required
- List
  Required
Action
Write
- List Name
  Required
Action
Write
- Metric
  Required
- Email Address
  Required
- Event_id
- Value
- Time
- Custom Event Properties
Action
Write

- Tag
  Required
- List
  Required
Action
Write
- Campaign ID
  Required
Action
Write

- List
- Email
- First_name
- Last_name
- Phone_number
- Title
- Organization
- City
- Region
- Country
- Zip
- Image URL
- Unique_id
- Custom_properties
- SMS Subscription Type
Action
Write
- Email
- Phone_number
- SMS Subscription Type (only when SMS number is provided)
- Attributes_note
- Profiles_note
Action
Write
- Name
  Required
- Channel
  Required
- Status
Action
Search
- Name
  Required
Action
Search
- Name
  Required
Action
Search
Contact Created
Triggers when a new contact is created.
Trigger
Instant
Try It
New Inbound Message
Triggers when a new message is received.
Trigger
Instant
Try It
Note Created
Triggers when a new note is created.
Trigger
Instant
Try It
- Contact ID
  Required
Action
Write
- First Name
- Last Name
- Gender
- Email Address(es)
- Phone Number(s)
Action
Write
- Sender name
  Required
- To (Email Address or Contact ID)
  Required
- Subject
- HTML
- Text
- Attachments (File IDs)
Action
Write
- Sender name
  Required
- To (Phone Number or Contact ID)
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- File Name
  Required
- File
  Required
Action
Write
- ID
  Required
Action
Search

- Audience Type
Trigger
Polling
Try It
- Profile ID
  Required
- List
  Required
Action
Write
- Tag
  Required
- Segment
  Required
Action
Write
- Email
- First_name
- Last_name
- Phone_number
- Title
- Organization
- City
- Region
- Country
- Zip
- Image URL
- Unique_id
- Custom_properties
- Consent to subscribe to Channel
- SMS Subscription Type
Action
Write
- List
  Required
- Profile ID
  Required
Action
Write
- Tag
  Required
- Segment
  Required
Action
Write
- Profile Id
  Required
- Email
- First_name
- Last_name
- Phone_number
- Title
- Organization
- City
- Region
- Country
- Zip
- Image URL
- Unique_id
- Custom_properties
- List
Action
Write
- Identifiers_note
- Profile ID
- Email
- Phone_number
- Consent_note
- Consent to subscribe to Channel
  Required
- SMS Subscription Type
- List
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Name
  Required
Action
Search
- Search_note
  Required
- Email
- Phone Number
- Secondary Search by Phone Number
- List
Action
Search
- Search_note
  Required
- Email
- Phone Number
- Secondary Search by Phone Number
- List
- First_name
- Last_name
- Title
- Organization
- City
- Region
- Country
- Zip
- Image URL
- Unique_id
- Custom_properties
- SMS Subscription Type
Action
Search or write
Contact Updated
Triggers when a contact is modified.
Trigger
Instant
Try It
Message Sending Failed
Triggers when sending an outbound message failed.
Trigger
Instant
Try It
New Outbound Message
Triggers when a new message is sent.
Trigger
Instant
Try It
- Webhook Target URL
  Required
- Values
Action
Write
- Conversation ID
  Required
- Content
  Required
- Attachments (File IDs)
Action
Write
- Sender name
  Required
- To (identifier)
  Required
- Content Type
  Required
Action
Write
- Contact ID
  Required
- First Name
- Last Name
- Gender
- Email Address(es)
- Phone Number(s)
Action
Write
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
- Status
  Required
Action
Write
- Field
  Required
- Value
  Required
Action
Search

About Klaviyo

Klaviyo is an email marketing platform. Powered by data, built for ecommerce and web businesses.

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Related categories

Marketing Automation

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About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Klaviyo + Superchat

Klaviyo + Superchat

Send messages, add contacts to contact lists, and update conversation labels in Superchat for new browse abandonments in Klaviyo

More things you can do with Klaviyo and Superchat

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