Kayako + Pushover + Filter by Zapier

Get Pushover notifications for new high priority Kayako cases

Certain tickets are more urgent than others. This integration can help you react instantly to the most critical of all: Once it's active, it will fire off whenever a case is submitted above a certain priority level on Kayako (priority 1 by default), automatically notifying you of the details so you can jump on it right away.

When this happens...
New ConversationTriggers whenever a new conversation is created.
TriggerInstant
automatically do this...
Only continue if...Set up rules to specify when this Zap can continue running.
ActionFilter
then do this!
ActionWrite

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Discover other triggers and actions you can use with Kayako, Filter by Zapier, and more

New Conversation
Triggers whenever a new conversation is created.
Trigger
Instant
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New User
Triggers when a new user account is created.
Trigger
Instant
Try It
Tag Added to Conversation
Triggers when a tag is added to a conversation.
Trigger
Instant
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Tag Added to User
Triggers when a tag is added to a user.
Trigger
Instant
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- Conversation ID
  Required
- Tags
  Required
Action
Write

- User
  Required
- Tags
  Required
Action
Write
- Requester
  Required
- Conversation Subject
  Required
- Private Note Contents
  Required
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Write

- Organization Name
  Required
- Tags
- Email Domains
Action
Write
- Conversation ID
  Required
- Requester
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Subject
Action
Write
- User
  Required
- Tags
- Full Name
- Role
- Organization
- Teams
- Language
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Organization Name
  Required
- Tags
- Email Domains
Action
Search or write
- Only continue if...
  Required
Action
Filter

New Organization
Triggers when a new organization is created.
Trigger
Instant
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New Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Trigger
Instant
Try It
Tag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Trigger
Instant
Try It
- Conversation
  Required
- Private Note Contents
  Required
Action
Write
- Organization
  Required
- Tags
  Required
Action
Write
- Requester
  Required
- Mailbox
  Required
- Conversation Subject
  Required
- Message Contents
  Required
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Write
- Event
  Required
- Email
  Required
- Title
  Required
- Body
- Properties
- Priority
- Url
- Icon URL
- Triggered At
Action
Write
- Organization
- Full Name
  Required
- Email
  Required
- Role
  Required
- Teams
- Language
Action
Write
- Organization
  Required
- Email Domains
- Organization Name
- Tags
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Requester
  Required
- Conversation Subject
  Required
- Private Note Contents
  Required
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Search or write
- Query
  Required
- Organization
- Full Name
  Required
- Email
  Required
- Role
  Required
- Teams
- Language
Action
Search or write
- Title
- Message
  Required
- Priority
- URL
- URL Title
Action
Write

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

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Related categories

Customer Support

About Pushover

Pushover is a simple push notification service to instantly send alerts to Android and iOS devices.

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Related categories

Notifications

Similar apps

AutoRemote

Notifications

Pushbullet

Notifications

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Learn moreLearn moreHelpHelp

Related categories

Developer Tools

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