Triggers when a Tag is added to a Conversation in Intercom.

Triggers when a User is tagged.

Add a note to a user.

Creates a new article in your Help Center.

Submit a Data Event to your Intercom account.

Create a Ticket

Adds a reply or note to an existing Conversation.

Sends a message to a contact.

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

Update a user within Intercom given their e-mail address.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Search for conversations using various criteria.

Search for tickets using various criteria.

Retrieves a specific conversation by ID, including conversation parts.

Find or Create Lead

Triggers when a custom emoji has been added to a team.

Triggers when a username or highlight word is mentioned in a public #channel.

Triggers when a new member joins a public channel, private channel or multi-person direct message you choose.

Triggers when a new message is posted to a specific #private-channel or multi-dm.

Adds a reaction to a message.

Archives a conversation (e.g., public channel, private channel, DM, or group DM).

Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.

Creates a Canvas.

Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

Edits a message.

Post a new message to a private channel you choose. Can also schedule a message for later.

Sets the topic on a selected channel.

Sets your Slack status to the given text and emoji.

Returns a list of User IDs representing the members of a conversation (e.g., public channel, private channel, DM, or group DM).

Gets the permalink for a particular Slack message.

Finds a Slack message using the Slack Search feature.

Finds a user by their ID.

Finds a user by their username.

Add a Tag to a specific Intercom Contact.

Creates a new conversation from a contact.

Creates or Updates a Company in Intercom.

Remove a Tag from a specific Intercom Contact.

Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.

Attach or remove a tag from a specific company.

Updates an existing ticket in Intercom.

Creates a new user in your Intercom app.

Finds an existing company in your Intercom account.

Finds an existing Lead.

Finds an existing user.

Looks up an existing company in your Intercom account.

Triggers when a new message is posted to any public channel.

Triggers when a new message is posted to a specific #channel you choose.

Triggers when a new file is uploaded to your workspace.

Triggers when a new message is found that matches the query.

Triggers when a reaction (reactji) is added to a message in a public/private channel.

Triggers when a Message is pushed from Slack.

Adds a reminder for yourself or a teammate, just like the

Cancels a message that has been scheduled to be posted.

Post a message or thread reply to a channel. You can also schedule it to send later.

Deletes a Message.

Edits a Canvas.

Creates a new channel.

Sends a message requesting approval. Includes buttons to submit "Approve" or "Decline" responses. Zap will be held until a submission is made, when it will continue to execute subsequent steps.

Update basic profile fields such as name or title

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Retrieves information about a conversation (e.g., public channel, private channel, DM, or group DM).

Gets a particular Slack message using its IDs.

Returns a Message and its list of Reactions.

Finds a user by matching against their email instead of their username.

Finds a user by matching against their real name instead of their username.