Help Scout + Trello integrations
Start new Help Scout conversations when cards are moved to a list in Trello
Streamline your customer service with this efficient workflow. When a card is moved to a specific list in your Trello board, a new conversation is started in Help Scout. This ensures prompt communication with your clients and helps keep your customer service team updated about the progress in Trello, thereby enhancing response times and maintaining high-quality customer relations.
- When this happens...Card Moved to ListTriggers when a Card is moved to a List in Trello, inside the same Board.
- automatically do this!Create ConversationCreates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Trello and Help Scout
Discover other triggers and actions you can use with Trello and Help Scout
- New Board
Triggers when a new board is added.
Try ItTriggerPolling - Board ID
- List ID
- Card ID
Try ItTriggerPolling- ActivityRequired
- Board ID
- List ID
- Card ID
Try ItTriggerInstant- Info
- Board ID
- Time Before
- Time Before (Unit)
- Status
- Only cards where you're a member?
Try ItTriggerPolling
- Board ID
- List ID
- Filter
Try ItTriggerPolling- Board ID
- List ID
- Card ID
Try ItTriggerPolling- Board ID
- List ID
- Card ID
Try ItTriggerInstant- Board ID
- Card ID
Try ItTriggerInstant
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Related categories
Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
Related categories









