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Help Scout + Trello

Help Scout + Trello

Help Scout + Trello integrations

Start new Help Scout conversations when cards are moved to a list in Trello

Streamline your customer service with this efficient workflow. When a card is moved to a specific list in your Trello board, a new conversation is started in Help Scout. This ensures prompt communication with your clients and helps keep your customer service team updated about the progress in Trello, thereby enhancing response times and maintaining high-quality customer relations.

  1. When this happens...
    Card Moved to List
    Card Moved to List
    Card Moved to ListTriggers when a Card is moved to a List in Trello, inside the same Board.
  2. automatically do this!
    Create Conversation
    Create Conversation
    Create ConversationCreates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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More things you can do with Trello and Help Scout

Discover other triggers and actions you can use with Trello and Help Scout

  • Trello triggers, actions, and search
    New Board

    Triggers when a new board is added.

    Trigger
    Polling
    Try It
    • Board ID
    • List ID
    • Card ID
    Trigger
    Polling
    Try It
    • Activity
      Required
    • Board ID
    • List ID
    • Card ID
    Trigger
    Instant
    Try It
    • Info
    • Board ID
    • Time Before
    • Time Before (Unit)
    • Status
    • Only cards where you're a member?
    Trigger
    Polling
    Try It
    • Board ID
    • List ID
    • Card ID
    Trigger
    Polling
    Try It
    • Board ID
    • List ID
    • Card ID
    Trigger
    Instant
    Try It
    • Board ID
    • Card ID
    Trigger
    Instant
    Try It
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About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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About Trello
Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
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