Help Scout + Memberful

Help Scout + Memberful integrations

Add new Help Scout customers for new Memberful orders

You want to provide great customer support to your Memberful subscribers, so use this Memberful and Help Scout integration to help you out. Set it up, and whenever someone purchases a subscription to your site on Memberful, it'll automatically add them as a customer in Help Scout with details about their purchase so you can help solve their problems quickly.

When this happens...
Order PurchasedTriggers when a member completes an order or when staff manually adds a new order. Not sent for subscription renewal orders.
TriggerInstant
automatically do this!
Create CustomerCreates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
ActionWrite

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More things you can do with Memberful and Help Scout

Discover other triggers and actions you can use with Memberful and Help Scout

Custom Fields Updated
Triggers when a member updates their custom fields.
Trigger
Instant
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New Member
Triggers when a new member account is created.
Trigger
Instant
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Order Purchased
Triggers when a member completes an order or when staff manually adds a new order. Not sent for subscription renewal orders.
Trigger
Instant
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Subscription Reactivated
Triggers when a member's suspended order is marked completed and the subscription becomes active again.
Trigger
Instant
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Subscription Deactivated
Triggers when a member's subscription is suspended, expires, or becomes inactive.
Trigger
Instant
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Subscription Renewed
Triggers when a member's subscription is renewed.
Trigger
Instant
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Tax ID Updated
Triggers when a member adds, changes or removes their tax ID.
Trigger
Instant
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- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
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- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
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- Subject
  Required
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Status
  Required
- Assigned User
- Tag
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Write
- Conversation
  Required
- Customer
  Required
- Text
  Required
- User
- Create as Draft
  Required
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
Action
Search
- Name
  Required
Action
Search
- User's Email
  Required
- Date Range Start
  Required
- Date Range End
  Required
Action
Search
- User's Email
  Required
Action
Search
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write

Member Deleted
Triggers when a member is deleted.
Trigger
Instant
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Member Updated
Triggers when a member's profile information is updated.
Trigger
Instant
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Order Refunded
Triggers when an order is refunded.
Trigger
Instant
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Subscription Created
Triggers when a member's subscription is created.
Trigger
Instant
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Subscription Deleted
Triggers when a member's subscription is deleted.
Trigger
Instant
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Subscription Updated
Triggers when a member's subscription is updated.
Trigger
Instant
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- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
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- Mailbox
Trigger
Polling
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- Conversation ID
  Required
- Text
  Required
- User
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- Customer
  Required
Action
Write
- Email
  Required
Action
Search
- Email
  Required
Action
Search
- User's Email
  Required
Action
Search
- Subject
  Required
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Assigned User
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Search or write

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn moreLearn moreHelpHelp

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Customer Support

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About Memberful

Memberful makes it easy to sell memberships to your audience.

Learn moreLearn moreHelpHelp

Related categories

eCommerce