Groove + Stripe (Legacy)

Groove + Stripe (Legacy) integrations

Add tickets to Groove for new customers on Stripe

Handling all your new Stripe customers through your Groove workflow? Try out this Stripe Groove integration to save some time kicking things off: it will trigger for every new customer on Stripe once it's active, automatically creating a new ticket on Groove for each one so you don't waste any time.

When this happens...
New CustomerTriggers when a new customer is added.
TriggerPolling
automatically do this!
Create New TicketStarts a new ticket for your customer.
ActionWrite

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More things you can do with Stripe (Legacy) and Groove

Discover other triggers and actions you can use with Stripe (Legacy) and Groove

Canceled Subscription
Triggers when a subscription is canceled (by a subscriber or due to end of billing period).
Trigger
Instant
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New Coupon
Triggers when you add a new Stripe coupon.
Trigger
Polling
Try It
- Event Type
Trigger
Instant
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New Invoice Item
Triggers when a new invoice item is listed.
Trigger
Polling
Try It
- Include Failed Payments?
Trigger
Instant
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New Refund
Triggers when a new refund is created.
Trigger
Polling
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- Customer
  Required
- Plans
  Required
- Collection_method
  Required
- Coupon
- Cancel at period end?
  Required
- Metadata
Action
Write

- Customer
  Required
- Name
- Email Address
- Description
- Phone
- Metadata
Action
Write
- Find by
- Query
  Required
Action
Search
Agent Invited
Triggers when an agent is created.
Trigger
Instant
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- Linkedin Username
- Twitter Username
- Company Name
- Email
- Website
Trigger
Instant
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Note Added
Triggers when a note is added to a ticket.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Closed By
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- State
- Assignee
- Assigned Group
- Customer Name
- Priority
- Closed By
- Mailbox
Trigger
Instant
Try It
- Ticket Number
  Required
- Message
  Required
Action
Write
- Ticket Number
  Required
Action
Write
- Ticket Number
  Required
Action
Write

- Include Failed Charges?
Trigger
Instant
Try It
New Customer
Triggers when a new customer is added.
Trigger
Polling
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New Invoice
Triggers when a new invoice is created (supports line items).
Trigger
Polling
Try It
- Customer
- Status
Trigger
Polling
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New Plan
Triggers when you add a new Stripe plan.
Trigger
Polling
Try It
- Subscription To Cancel
  Required
Action
Write
- Email Address
  Required
- Name
- Description
- Line 1
- City
- Country
- Line 2
- Postal_code
- State
- Phone
- Metadata
Action
Write
- Charge Stripe ID
  Required
Action
Search
- Customer
  Required
- Plan
- Status
Action
Search
Agent Replied
Triggers when an agent replies to a ticket.
Trigger
Instant
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Customer Replied
Triggers when a customer replies to a ticket.
Trigger
Instant
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- Assignee
- Assigned Group
- Priority
- Mailbox
Trigger
Instant
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Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Assignee
- Assigned Group
- Customer Name
- Tag
- Mailbox
Trigger
Instant
Try It
- Ticket Number
  Required
- Agent
  Required
Action
Write
- Body
  Required
- From
  Required
- To
  Required
- Assignee
- Assigned Group
- Add as Note?
- Send Copy to Customer?
- State
- Tags
- Full Name
- About
- Twitter Handle
- Company Name
- Title
- Phone Number
- Location
- Website URL
- LinkedIn Username
- Subject
Action
Write
- Ticket Number
  Required
- State
  Required
Action
Write

About Groove

The simple helpdesk for SaaS and eCommerce businesses.

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About Stripe (Legacy)

Stripe is a developer-friendly way to accept payments online and in mobile apps. Stripe's suite of APIs powers commerce for thousands of companies of all sizes, processing billions of dollars for businesses each year.

Learn moreLearn moreHelpHelp

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