Groove + Pivotal Tracker

Groove + Pivotal Tracker integrations

Add new stories on Pivotal Tracker for new tagged tickets on Groove

Want to make sure those important issues from Groove become actionable items on Pivotal Tracker? Get it all managed automatically by setting up this Groove Pivotal Tracker integration. After that, whenever a ticket on Groove gets tagged with the tag you indicate we'll also create a new story for you on Pivotal Tracker with everything you need to tackle the issue.

When this happens...
Ticket TaggedTriggers when a ticket is tagged.
TriggerInstant
automatically do this!
Create StoryCreates a new story in a project.
ActionWrite

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More things you can do with Groove and Pivotal Tracker

Discover other triggers and actions you can use with Groove and Pivotal Tracker

Agent Invited
Triggers when an agent is created.
Trigger
Instant
Try It
- Linkedin Username
- Twitter Username
- Company Name
- Email
- Website
Trigger
Instant
Try It
Note Added
Triggers when a note is added to a ticket.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Closed By
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It

- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- State
- Assignee
- Assigned Group
- Customer Name
- Priority
- Closed By
- Mailbox
Trigger
Instant
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- Ticket Number
  Required
- Message
  Required
Action
Write
- Ticket Number
  Required
Action
Write
- Ticket Number
  Required
Action
Write
- Project
  Required
Trigger
Polling
Try It
- Project
  Required
- Label
Trigger
Polling
Try It
- Project
  Required
- Name
  Required
- Description
- Requested By
- Story_type
- Labels
- Integration
- External_id
- Deadline
Action
Write
- Name
  Required
Action
Search or write

Agent Replied
Triggers when an agent replies to a ticket.
Trigger
Instant
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Customer Replied
Triggers when a customer replies to a ticket.
Trigger
Instant
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- Assignee
- Assigned Group
- Priority
- Mailbox
Trigger
Instant
Try It
Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Assignee
- Assigned Group
- Customer Name
- Tag
- Mailbox
Trigger
Instant
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- Ticket Number
  Required
- Agent
  Required
Action
Write
- Body
  Required
- From
  Required
- To
  Required
- Assignee
- Assigned Group
- Add as Note?
- Send Copy to Customer?
- State
- Tags
- Full Name
- About
- Twitter Handle
- Company Name
- Title
- Phone Number
- Location
- Website URL
- LinkedIn Username
- Subject
Action
Write
- Ticket Number
  Required
- State
  Required
Action
Write
New Project
Trigger when a new Project is added.
Trigger
Polling
Try It
- Name
  Required
Action
Write
- Name
  Required
Action
Search

About Groove

The simple helpdesk for SaaS and eCommerce businesses.

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Related Zap Templates

Create new Pivotal Tracker stories from new Groove tickets

Related Zap Templates

Create new Pivotal Tracker stories from new Groove tickets