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Google Sheets + Intercom + Amazon Bedrock

Google Sheets + Intercom + Amazon Bedrock

Google Sheets + Intercom integrations

Extract sentiment and topics from Intercom chats with Amazon Bedrock and log to Google Sheets

Understand customer conversations at scale without manual effort. Amazon Bedrock analyzes each new Intercom conversation for sentiment and topic, then structures the insights into a Google Sheet so you can track patterns and improve customer experience over time.

  1. When this happens...
    New Conversation
    New Conversation
    New ConversationTriggers when a new Conversation is created by a User in Intercom.
  2. automatically do this...
    Converse
    Converse
    ConverseSends a message to a model and gets a response.
  3. then do this!
    Create Spreadsheet Row
    Create Spreadsheet Row
    Create Spreadsheet RowCreate a new row in a specific spreadsheet.
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More things you can do with these apps

Discover other triggers and actions you can use with Intercom, Amazon Bedrock, and more

  • Intercom triggers, actions, and search
    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?
    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    New AI Summary

    Triggers when an AI-generated summary is created for a conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format
    Trigger
    Instant
    Try It
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About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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intercom logo
About Intercom
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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About Amazon Bedrock
Amazon (AWS) Bedrock is a fully managed service that provides access to a variety of foundation models from leading AI providers, including Amazon, along with tools to build and scale generative AI applications.
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