Create Vitally messages from new inbound messages in Front
Stay responsive to inbound messages with the need for contact refreshing or manual updates. When an inbound message is created from one of your users in Front, this integration automatically creates a new message in Vitally.
Stay responsive to inbound messages with the need for contact refreshing or manual updates. When an inbound message is created from one of your users in Front, this integration automatically creates a new message in Vitally.
- When this happens...  New Inbound Message New Inbound MessageTriggers when a new message is received. TriggerInstantThis event starts a Zap instantly.
- automatically do this...  Find a User Find a UserFinds a user by id (vitally or external), name, or email ActionSearchFind existing data in your app
- then do this...  Find a Teammate Find a TeammateFinds a Teammate by email ActionSearchFind existing data in your app
- then do this!  Create Message Create MessageCreates an Message in Vitally ActionWriteCreate a new record or update an existing record in your app.
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- Contact IDRequired 
- HandleRequired 
- Handle SourceRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
- Tag IDsRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Account NameRequired 
- Description 
- Email Domains 
- External ID 
- Custom Attributes 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Channel IDRequired 
- AuthorRequired 
- To 
- cc 
- bcc 
- Subject 
- BodyRequired 
- Sharing 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Name 
- External URLRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- InboxRequired 
- Sender Name 
- Sender HandleRequired 
- Sender Handle TypeRequired 
- ToRequired 
- Subject 
- Body Format 
- BodyRequired 
- DateRequired 
- Attachment 
- External IDRequired 
- Message Type 
- Message Direction 
- Author 
- Is ArchivedRequired 
- Should Skip RulesRequired 
- Thread Reference 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Contact IDRequired 
- HandleRequired 
- Handle SourceRequired 
- Force 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
- Tag IDsRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
- To 
- Cc 
- BCC 
- Subject 
- BodyRequired 
- Attachment 
- Channel 
- Tags 
- Tag IDs 
- Archive the Conversation 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ContactRequired 
- Name 
- Description 
- Links 
- Groups 
- Remove Contact From Every Group 
- Picture 
- Custom Attributes 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Link IDRequired 
- NameRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Email Domain 
- External ID 
- Account ID 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Search Text 
- Inbox ID 
- Tag 
- Contact 
- Recipient 
- From 
- To 
- CC 
- BCC 
- Participant 
- Assignee 
- Author 
- Mention 
- Commenter 
- Conversation Status 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Handle SourceRequired 
- HandleRequired 
- Team 
- Name 
- Description 
- Email Addresses 
- Phone Numbers 
- Links 
- Groups 
- Picture 
- Custom Attributes 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
 - List Project Templates- Lists all Project Templates Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - List Custom Objects- Lists all Custom Objects Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Custom ObjectRequired 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - NPS Response Created- Triggers when a new NPS Response is created in Vitally Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - List Project Templates- Lists all Project Templates Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - List Projects- Lists all Projects Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - Project Status Changed- Triggers when a Project's status changes in Vitally Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - Task Completed- Triggers when a Task is marked complete in Vitally Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- TypeRequired 
- UserRequired 
- Teammate 
- Message TextRequired 
- Subject 
- Timestamp 
- ID 
- URL 
- Conversation ID 
- Conversation URL 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- UserRequired 
- Reponse TimestampRequired 
- Score 
- Feedback 
- Response ID 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- CustomerRequired 
- SegmentRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- CreatorRequired 
- EventRequired 
- Message ID 
- Properties 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Custom ObjectRequired 
- Custom Object InstanceRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ProjectRequired 
- StatusRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Search FieldRequired 
- Search ValueRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- NameRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Search FieldRequired 
- Search ValueRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Search FieldRequired 
- Search ValueRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Custom ObjectRequired 
- Search FieldRequired 
- Customer 
- Organization 
- NameRequired 
- Owner (Teammate) 
- Created By (Teammate) 
- External ID 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Search FieldRequired 
- Customer 
- Organization 
- NameRequired 
- Assigned Teammate 
- Category 
- Description 
- Due Date 
- Tags 
- Traits 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Conversation IDRequired 
- Author 
- BodyRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
- Links External URLsRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
- Teammate 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Team 
- Name 
- Description 
- Email Addresses 
- Phone Numbers 
- Links 
- Groups 
- Picture 
- Custom Attributes 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
- AuthorRequired 
- To 
- Cc 
- Bcc 
- Subject 
- BodyRequired 
- Sharing 
- Channel IDRequired 
- Quote Body 
- Signature ID 
- Should add default signature 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Link IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
- Link IDsRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ChannelRequired 
- Sender Name 
- ToRequired 
- Cc 
- BCC 
- Subject 
- BodyRequired 
- Attachment 
- Author 
- Archive the Conversation 
- Tags 
- Tag IDs 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Account IDRequired 
- Name 
- Description 
- Email Domains 
- Custom Attributes 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Inbox 
- Conversation IDRequired 
- Assignee 
- Status 
- Tags 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stop on errorRequired 
- HTTP MethodRequired 
- URLRequired 
- Query string parameters 
- Additional request headers 
- Body 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Handle SourceRequired 
- HandleRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Email Domain 
- External ID 
- Account ID 
- Account NameRequired 
- Description 
- Email Domains 
- Custom Attributes 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
 - Customer Created- Triggers when a new Customer is created in Vitally Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Custom ObjectRequired 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - Note Created- Triggers when a new Note is created in Vitally Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - Organization Created- Triggers when a new Organization is created in Vitally Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - Project Created- Triggers when a new Project is created in Vitally Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - List Project Statuses- Lists all Project Statuses Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - Task Created- Triggers when a new Task is created in Vitally Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Custom ObjectRequired 
- Customer 
- Organization 
- NameRequired 
- Owner (Teammate) 
- Created By (Teammate) 
- External ID 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Customer 
- Organization 
- Teammate 
- Category 
- Subject 
- TextRequired 
- Date 
- Tags 
- Traits 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Template TypeRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Customer 
- Organization 
- NameRequired 
- Assigned Teammate 
- Category 
- Description 
- Due Date 
- Tags 
- Traits 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- CustomerRequired 
- Traits 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired 
- Traits 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- UserRequired 
- Traits 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Custom ObjectRequired 
- Search FieldRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Search FieldRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Search FieldRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- EmailRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Search FieldRequired 
- Customer 
- Organization 
- Teammate 
- Category 
- Subject 
- TextRequired 
- Date 
- Tags 
- Traits 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found








