Freshdesk + Product Fruits

Freshdesk + Product Fruits integrations

Create new Freshdesk tickets from received feedback in Product Fruits

Streamline your customer service process with this easy workflow. When you receive new feedback in your Product Fruits app, this setup will swiftly create a corresponding ticket in Freshdesk. Say goodbye to manual data entry, keep things organized, and promptly address your customer's concerns.

When this happens...
Feedback ReceivedTriggers when a feedback is received.
TriggerInstant
automatically do this!
Create TicketCreate a ticket in Freshdesk for your domain.
ActionWrite

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More things you can do with Product Fruits and Freshdesk

Discover other triggers and actions you can use with Product Fruits and Freshdesk

Announcement Seen
Triggers when an announcement tour is seen.
Trigger
Instant
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Checklist Dismissed
Triggers when a checklist is dismissed.
Trigger
Instant
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Feedback Received
Triggers when a feedback is received.
Trigger
Instant
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Tour Finished
Triggers when a tour is finished.
Trigger
Instant
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Tour Started
Triggers when a tour is started.
Trigger
Instant
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- User Match Type
- Username
  Required
- Email
- Firstname
- Lastname
- Role
- Sign-up at
- Properties
- Group Id
Action
Write
New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

Checklist Completed
Triggers when a checklist is completed.
Trigger
Instant
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Event Tracked
Triggers when an event is tracked.
Trigger
Instant
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- Survey
  Required
Trigger
Instant
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Tour Skipped
Triggers when a tour is skipped.
Trigger
Instant
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- Group Id
  Required
- Properties
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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Related categories

Customer Support

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About Product Fruits

Product Fruits is a digital adoption platform to build onboarding experience in apps.

Learn moreLearn moreHelpHelp

Related categories

Product Management