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Feefo + Zendesk

Feefo + Zendesk

Feefo + Zendesk integrations

Create Zendesk tickets from new Feefo feedback

Streamline your customer service workflow by recording and tracking your Feefo feedback in Zendesk. This Zapier integration allows you to create a Zendesk ticket when a new piece of Feefo feedback is received from one of your customers.

  1. When this happens...
    New Feedback
    New Feedback
    New FeedbackTriggers when new feedback is received.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Feefo and Zendesk

Discover other triggers and actions you can use with Feefo and Zendesk

    • Mode
      Required
    Trigger
    Polling
    Try It
    • Unique Transaction Reference
      Required
    • Customer Name
    • Customer Email
      Required
    • Customer Mobile
    • Customer Reference Number
    • Unique Product Identifier (SKU)
      Required
    • Parent Product Identifier
    • Gtin
    • Mpn
    • Description
      Required
    • Product URL
    • Transaction Amount
    • Product Tags
    • Transaction Date
    • Feedback Request Date
    • Currency
    • Sale Tags
    Action
    Write
  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Smart Link Key
      Required
    • Unique Transaction Reference
      Required
    • Customer Name
      Required
    • Customer Email
      Required
    • Customer Reference
    • Unique Product Identifier (SKU)
      Required
    • Description
      Required
    • Product URL
    • Transaction Amount
    • Tags
    • Transaction Date
    • Currency
    Action
    Write
    • Feedback ID
      Required
    • Author
      Required
    • Response Text
      Required
    • Close Thread?
    • Notify Customer?
    Action
    Write
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
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About Feefo
Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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Related Zap Templates

  • Send Feefo review invitations to Zendesk ticket requesters